can’t download and install wordfence 7.10.6

  • Resolved nico2000

    (@nico2000)


    1 year ago

    Since 7.10.6 was released, I tried to updat the wordfence plugin several times, but it doesn’t work: “Update failed: Download failed. The destination folder for streaming files does not exist or cannot be written to.”

    Help!

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  • Plugin Support wfpeter

    (@wfpeter)

    Hi @nico2000, thanks for reaching out.

    I can’t find any record of the precise error you’ve highlighted above to link it with a specific server platform, plugin, or host. Are you still running 7.10.5 on your site and just unable to update to the latest version?

    I would firstly check in with your server administrator or hosting support to see if they can find any current problems with your site. Failing this, I can certainly try to look at general configuration like database/file permissions, connectivity etc. if you send us a diagnostic report to wftest @ wordfence . com so we can take a look at your configuration. Use the link at the top of the Wordfence > Tools > Diagnostics page. Then click on “Send Report by Email”. Please add your forum username where indicated and respond here after you have sent it.

    NOTE: It should look as follows – Screenshot of Tools > Diagnostic > Send by Email

    Thanks,
    Peter.

Viewing 1 replies (of 1 total)
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