Can’t dismiss “How is your experience with BackWPup?” notice

  • Resolved franky1808

    (@franky1808)


    4 days, 14 hours ago

    I cant dismiss this notice:

    “?Restore is Now Available in BackWPup Free!” and “BackWpUpDismiss How is your experience with BackWPup?”.
    I cant make these messages dissapear on all my admin pages. This is a ridiculous fault for month now and no solution incoming. Please help immediately!

Viewing 1 replies (of 1 total)
  • Plugin Support BWU Support

    (@saranshwpm)

    Hello,

    Thank you for reaching out.

    To resolve this, you can try the following steps:

    1. Reinstall or update the database?– this often resolves the issue.
    2. Force the value directly in the database:
      • For the review notice:
        • option_name:?backwpup_dinotopt_backwpup_notice_evaluate
        • option_value:?1
      • For the restore feature notice:
        • option_name:?backwpup_dinotopt_restore_feature_information_notice
        • option_value:?1

    If it’s a multisite installation, this entry will be located in the?wp_sitemeta?table, otherwise, it will be in the?wp_options?table.

    You can modify these entries through a database management tool like phpMyAdmin.

    If this does not help, please send us temporary access along with FTP details directly at: support[@]backwpup[.]com.

    Best Regards,

Viewing 1 replies (of 1 total)
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