Can’t delete submissions

Same – when I go to delete (selecting individual entries or all) I receive the message “We are not able to delete this form entries”

Hi

Which form plugin you are using for creating Forms?
Also make sure that you have latest version of Form Vibes installed on your site.

I’m using Elementor Pro for the forms.
All software is updated before I asked the question in the forum.

Jan

Me too, I using Elementor Pro.
Can’t delete the submissions records.

hi, @esan108 could you please update the plugin and check if you are getting any error in brawosers console or network tap when you delete the data.

Hi!! I have the same problem, I can′t delete the submissions and I have all plugins updated.
Any clue?

Thanks!

hi @tikyt please check your browser’s console and network tab if you are getting any error when you delete the data.

Hi @sharukhajm , When I select the record and click delete.
Error message from console show
Uncaught (in promise) SyntaxError : Unexpexted token < in JSON at position 0
admin.php?page=fv-lead:1

• This reply was modified 4 years, 5 months ago by esan108.

Hi @esan108
Please send System Info here https://formvibes.com/get-support/
You can find System Info compiled at in WordPress Admin -> Elementor -> System Info.

I think the problem is came from assets/js/submission.js
When I submit delete action, This file request to /wp-json/formvibes/v1/submissions with method “DELETE”. But target URL not allow this method.
return function(t){fetch(fvGlobalVar.rest_url+"formvibes/v1/submissions",{method:"DELETE",headers:{Accept:"application/json","Content-Type":"application/json","X-WP-Nonce":fvGlobalVar.nonce},body:JSON.stringify(e)}).then((function(e){return e.json()})).then((function(e){t({type:"ON_DELETE_ENTRIES",payload:"deleted"===e})}))}}

I capture line 14 from : assets/js/submission.js

Hello… I have the same problem deleting submissions from basic Elementor Pro forms. The browser console shows the following:

DELETE https://domain.com/wp-json/formvibes/v1/submissions 405 submissions.js?ver=1.2.6:2
(anonymous) @ submissions.js?ver=1.2.6:2
onClick @ submissions.js?ver=1.2.6:2
u @ submissions.js?ver=1.2.6:2
p @ submissions.js?ver=1.2.6:2
(anonymous) @ submissions.js?ver=1.2.6:2
g @ submissions.js?ver=1.2.6:2
ut @ submissions.js?ver=1.2.6:2
it @ submissions.js?ver=1.2.6:2
lt @ submissions.js?ver=1.2.6:2
ht @ submissions.js?ver=1.2.6:2
N @ submissions.js?ver=1.2.6:2
H @ submissions.js?ver=1.2.6:2
Zt @ submissions.js?ver=1.2.6:2
Jt @ submissions.js?ver=1.2.6:2
t.unstable_runWithPriority @ submissions.js?ver=1.2.6:2
$o @ submissions.js?ver=1.2.6:2
A @ submissions.js?ver=1.2.6:2
Qt @ submissions.js?ver=1.2.6:2

Uncaught (in promise) SyntaxError: Unexpected token T in JSON at position 0
Promise.then (async) admin.php?page=fv-leads:1
(anonymous) @ submissions.js?ver=1.2.6:2
onClick @ submissions.js?ver=1.2.6:2
u @ submissions.js?ver=1.2.6:2
p @ submissions.js?ver=1.2.6:2
(anonymous) @ submissions.js?ver=1.2.6:2
g @ submissions.js?ver=1.2.6:2
ut @ submissions.js?ver=1.2.6:2
it @ submissions.js?ver=1.2.6:2
lt @ submissions.js?ver=1.2.6:2
ht @ submissions.js?ver=1.2.6:2
N @ submissions.js?ver=1.2.6:2
H @ submissions.js?ver=1.2.6:2
Zt @ submissions.js?ver=1.2.6:2
Jt @ submissions.js?ver=1.2.6:2
t.unstable_runWithPriority @ submissions.js?ver=1.2.6:2
$o @ submissions.js?ver=1.2.6:2
A @ submissions.js?ver=1.2.6:2
Qt @ submissions.js?ver=1.2.6:2

Any ideas please?

hi @andyhiggins,
Are you using the latest version of our plugin?
If not kindly update and check,
still issue exist kindly raise a support request at https://formvibes.com/get-support/

Same problem here, i can not delete the records! i just download the last version ??
Last version of elementor PRO. Some one found a solution?

Thanks in advance