Can’t Delete Sidebars

  • Resolved creativemediaalliance

    (@creativemediaalliance)


    8 years, 3 months ago

    I inherited a site that is using your plugin. The former site manager set up a sidebar for nearly every page on the website, which is an admin nightmare. I am trying to streamline the site and remove some of the sidebars. When I try to delete the sidebar it just spins and nothing happens. I turned off all of the plugins on the site (I am working on a development site) and switched the theme out to 2016. I tried it on Firefox and Chrome on my Mac. I am using the latest version of your plugin and wordpress. Thank you for your help.

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  • Hello @creativemediaalliance, I hope you are doing well!

    I can’t replicate the same on my site. The sidebars are deleted from Appearance > Widgets with no issue.

    Would you please enable WordPress debugging by putting the following to the wp-config.php file:

    
define( 'WP_DEBUG', true );
define( 'WP_DEBUG_LOG', true );
define( 'WP_DEBUG_DISPLAY', false );

    Make sure that you insert this line BEFORE /* That’s all, stop editing! Happy blogging. */ in the wp-config.php file.

    Try to delete a sidebar again. This way all errors will be saved in the debug.log file inside the /wp-content/ directory.

    Let us know if you’ll find any related warnings/errors in the debug.log

    Kind regards,
    Nastia

    Thank you for the question. I am marking this topic resolved because of inactivity. If you have any further questions we can reopen the thread or you can start a new support ticket. Thanks again!

Viewing 2 replies - 1 through 2 (of 2 total)
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