• Resolved Sara

    (@sarawordpress17)


    Hi,
    I have updated WordPress to 5.6 and WooCommerce to 4.8.
    Now I can’t delete products from cart.
    Why?

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Please keep us posted, we will be more than happy to help moving forward. ??

    Thread Starter Sara

    (@sarawordpress17)

    Hi,
    I switched to Storefront and I have deactivated all plugins except WooCommerce but the problem continues.

    Hi,

    I can confirm the issue, I can’t add/update/delete items in the cart. Already tried switching to Storefront with WooCommerce as the only active plugin, but the issue persists.

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    There’s not a site URL in the request, so we can’t look at this.

    Can you send it here so we can look at your site?

    Thanks for the reply, AW. How can I write you in private with the login details?

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @paolo82,

    Just to mention, you cannot share your login details with us as per the Forum Guidelines. For now, it’d be great if you only shared the store URL for further checks on the cart behavior.

    Also, you could get in touch with a developer or our customization experts who you can give access to take a deeper look at your site.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @paolo82,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Can’t delete products from cart’ is closed to new replies.