Can’t delete forms

  • Resolved silverfox93

    (@silverfox93)


    3 years, 5 months ago

    When I try to delete a form, I get a message saying the form has been deleted, however the form still appears in the list of forms.

    I’ve tried deactivating and then reactivating the plugin. I’ve also tried deleting the form from the form list page (.../wp-admin/admin.php?page=yikes-inc-easy-mailchimp), and also from within the form itself (.../wp-admin/admin.php?page=yikes-mailchimp-edit-form&id=17).

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @silverfox93,

    Sorry to hear that you are having trouble.

    Before deleting the form, could you open your browser’s developer tools and open the console tab? Then after you click delete, do you see any error messages populate there? If the request to your server (made using JS) has failed, it may log an error message about the failure.

    Alternatively, have you tried clearing the plugin cache using these steps – https://yikesplugins.com/knowledge-base/api-cache-settings/?

    If neither works, please try enabling debug mode and deleting the form again. If the action failed, you may see a message populate in the debug log explaining what happened.

    Let me know what you find,
    Jon

    Thread Starter silverfox93

    (@silverfox93)

    Hi @jpowersdev

    Thanks for getting back to me.

    I tried opening Chrome Developer Tools and then opened the console before deleting the form. This time the form deletion worked; however I did see this error message in the console:

    A page or script is accessing at least one of navigator.userAgent, navigator.appVersion, and navigator.platform. In a future version of Chrome, the amount of information available in the User Agent string will be reduced.

To fix this issue, replace the usage of navigator.userAgent, navigator.appVersion, and navigator.platform with feature detection, progressive enhancement, or migrate to navigator.userAgentData.

    Hi @silverfox93,

    I’m glad that it worked!

    The message you’ve sent is a deprecation notice, letting you know that some javascript being loaded on that page is using an API that is going to be deprecated (removed). I don’t believe our plugin does anything with the user agent but either way, it’s nothing to worry about.

    Let me know if you have any further issues,
    Jon

Viewing 3 replies - 1 through 3 (of 3 total)
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