Can’t delete custom fields in subscriber form

  • Resolved surfeatuvida

    (@surfeatuvida)


    3 years, 8 months ago

    Hello, I have a problem with Mailpoet.

    I was trying to fix GDPR form using some custom fields and finally I deleted the Guttenberg blocks that I didn’t use (I didn’t remove custom fields with the link, I deleted the block).

    Then, when I tried to test the form, it asked me for the required custom fields I have deleted.

    I could’t use the link as you say in: https://kb.mailpoet.com/article/313-how-to-remove-created-custom-fields-from-mailpoet-3 because I have deleted the Guttenberg block.

    As I couldn’t do that, I tried to delete the form but it also didn’t work. It still asking me for that required custom fields.

    How can I delete them and fix this?

    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi!

    If you re-add the block, can you then save the form and delete it?

    Alternatively, you can remove the form directly from your database. Forms are stored in the wp_mailpoet_forms table, you can remove the form giving you troubles from there and then clear your site’s cache.

    Have a nice day!

    • This reply was modified 3 years, 8 months ago by dromero20.

    Hi there @surfeatuvida,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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