• Resolved georgeslteif

    (@georgeslteif)


    I added a Service block and then removed it. Once I revisit the page and try to edit it, I see the block again.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hardeep Asrani

    (@hardeepasrani)

    Hey @georgeslteif,

    Would it be possible for you to make a video of the error so we could see exactly what is happening? Thank you!

    Thread Starter georgeslteif

    (@georgeslteif)

    Hi @hardeepasrani ,

    I have taken some screenshots and described the steps in a document but I am not entirely sure how to share it? I dont see an attach button?

    Mat

    (@mateithemeisle)

    Hello @georgeslteif ,

    Thank you for your reply!

    You can input your findings (that don’t contain sensitive data) in a Google Word document and share the link here. Please make sure to make it available for everyone (not set to private).

    If you’re using Google Chrome you can use this extension to create screen casts: https://www.vidyard.com/govideo/.
    If not then you can use this solution: https://www.screencast.com/.

    Thank you and we’ll await your findings!

    Thread Starter georgeslteif

    (@georgeslteif)

    Mat

    (@mateithemeisle)

    Hello @georgeslteif ,

    Thank you for sharing the details!

    I have tried recreating this behavior on a test instance and I almost succeeded. I say almost because in my case, only the button reappears after updating the page, but it is present only in the editor, not in the front end and only when I am deleting parts from the Service block one by one.

    If you delete the service block entirely, the issue is not reproducing on my end. Here is a screencast showing the process.

    Can you please recreate the screencast steps and let us know if the issue is still reproducing on your end?

    Thank you and we’ll await your answer!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Cant Delete Block’ is closed to new replies.