can’t delete all data

  • Resolved Ador Rahman

    (@proguide365)


    2 years, 9 months ago

    Hey,
    I change some settings and templates. And can’t restore them! I tried to delete this plugin and again activate it to restore them. But It didn’t work course of the database! So can you please give me the solution for it?
    Thank you ??

    The page I need help with: [log in to see the link]

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  • Plugin Support Aswin Giri

    (@aswingiri)

    Hello @proguide365

    Please navigate to wp-admin > ultimate member > settings > Misc and check the checkbox for Remove Data on Uninstall?. Once you do that, you can deactivate the plugin and delete it.

    You can download and install a fresh copy of the plugin and that should restore the plugin to default settings.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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