Can’t Delete a Field

  • Resolved kyushubec

    (@kyushubec)


    4 years, 2 months ago

    I have the paid version but I’m not sure if this is a paid feature or not.
    If not I am sorry if it’s in the wrong place.

    I am trying to delete a field.
    When I press the delete button the field turns pink and the text becomes slightly greyed out, but upon refreshing the page the field is still there.

    I’ve tried waiting a long time, cleared all cache, gone in to troubleshooting mode with only woo and this plugin activated.
    The field is still there.
    Deactivate button doesnt work either.
    I dont want to loose my other fields so I don’t want to press the reset button.
    Right now I have the problem field set to ‘Hidden’ so it’s not visible on the linked product page.
    I logged in to your site demo and the same thing seems to be going on there.
    Is this a temporary issue?
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    After clicking the Delete button, you need to click on the Save Changes button inorder to save the changes. Please refer to the below screenshot:

    https://prnt.sc/x771bs

    We hope this will help.

    Thank you!

    Thread Starter kyushubec

    (@kyushubec)

    Thank you! I did it!
    I don’t know how I didn’t see that.
    Thanks for your great plugin and customer support ??

    Plugin Author ThemeHigh

    (@themehigh)

    Great!

    Glad to hear that you are happy with our plugin and support.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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