Can’t deactivate google account

  • creacom

    (@creacom)


    1 week ago

    Hi,

    I am actually getting an issue where I can’t deactivate my account in the backend. I tried removing the plugin directly from Google, which I did successfully but in the backend it is still not working. This is what it shows now :

    Here’s the message I am getting in the log :

    22 mars 2025 15:55:59 PHP 8.2.27 CF7GSC_googlesheet::gsheet_get_google_account Error in fetching user info:
    {
    “error”: {
    “code”: 401,
    “message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”,
    “errors”: [
    {
    “message”: “Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.”,
    “domain”: “global”,
    “reason”: “unauthorized”
    }
    ],
    “status”: “UNAUTHENTICATED”
    }
    }

    Can you help me please?

    Emmanuel

    • This topic was modified 1 week ago by creacom.
Viewing 1 replies (of 1 total)
  • Plugin Author abdullah17

    (@abdullah17)

    Hello @creacom Emmanuel
    Thanks for getting in touch,

    1. Can you confirm you are using the latest version 5.0.19 of the plugin?
    2. You mean you are unable to deactivate the Auth to re authenticate with google? right.. To troubleshoot further, can you enable the debug log and then try to deactivate and then provide me the error to take a closer look like due to which conflict this issue is happening.
    3. Also Can you navigate to System Info from the plugin and click to copy to clipboard and paste in a file and send me.

    Thanks
    Abdullah

Viewing 1 replies (of 1 total)
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