CAN’T DEACTIVATE

  • Resolved vich11

    (@vich11)


    6 years ago

    What the heck. I’m doing plugin cleanup and want to deactivate and uninstall your plugin, but I CAN’T.

    First, you make me answer a questionnaire just to ALLOW me to deactivate your plugin. When I go ahead and do that and hit Deactivate, it does NOT deactivate. It stays active.

    If I go directly to the plugins directory and delete it there, then I’m stuck with an error message on my plugins page telling me there is a problem deactivating the plugin because it does not exist.

    What. The. Hell.

    HOW DO I DEACTIVATE THIS PLUGIN?

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi, can you check your website plugins directory via FTP to see if the plugin folder is still there?

    Thread Starter vich11

    (@vich11)

    Yes, it is. I reinstalled the plugin so I wouldn’t have a permanent error message at the top of my plugins page.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Hi so are you still having any issues here?

    Thread Starter vich11

    (@vich11)

    I was able to successfully deactivate and remove the plugin today for some reason, so the issue is resolved.

    Thanks

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    great! thanks for letting us know. Can you let us know what prompted the deletion in the first place?

    Thread Starter vich11

    (@vich11)

    Just not using it. Doing plugin cleanup.

    Plugin Contributor Uriahs Victor

    (@uriahs-victor)

    Thanks for letting us know! Don’t hesitate to try it out again in the future if the need arises!

Viewing 7 replies - 1 through 7 (of 7 total)
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