Viewing 15 replies - 1 through 15 (of 16 total)
  • Try clearing cache, Ctrl/F5 (Win) Cmd/F5 (MAc)

    Thread Starter TKList

    (@tklist)

    That does not fix it. The menu area is just not wide enough.

    Thread Starter TKList

    (@tklist)

    I am still having this problem even after last theme update.

    Can you share a screenshot?

    Thread Starter TKList

    (@tklist)

    You can see it here: https://tklist.net/problem.jpg

    @tklist,
    it works on my screen: screen-grab

    I tested on several screens with and without ads block… no problems whatsoever.
    Did u try to open a new window in private navigation? another browser?

    Thread Starter TKList

    (@tklist)

    That is not the problem. The problem is when I try to customize the theme the right side of the options menu is cut off.

    But you sent a screenshot of your preview site in the dashboard.
    Can you activate those changes you need and send us a screenshot of the website as a front-end user and not back-end admin please?

    Thread Starter TKList

    (@tklist)

    Forget the preview. Look at the menu on the left side of screen. The right side is cut off, can not make changes. The problem is the back-end not the front-end.

    I see, didn’t really understand until now.
    Would you mind giving a try after disabling those ads plugin or whatever you are using, because it look to me (by the horizontal scroll-bar) that the ads banner on the very right is overflowing and therefore might effecting the style.css of the theme.

    It looks that the Amazon banner is causing most of the overflowing though

    Thread Starter TKList

    (@tklist)

    That was not it. I deleted almost everything from the right side widget, still had the problem. It is on my end though, still looking.

    whatever plugin is causing the problem, I can see that you have a fixed width for the right sidebar:

    #right.widget-area {
        width: 300px;
    }

    I would try to disable all the plugins and try also to move your text widgets in the inactive widgets area on the left of the dashboard/widgets section. Doing so you don’t loose the text you pasted in ??

    we are getting closer to the source of the problem

    Thread Starter TKList

    (@tklist)

    I all ready tried removing the custom css and most of the text widgets. Problem was still there. Disabling plugins one by one to see if any of those are the problem.

    Thread Starter TKList

    (@tklist)

    Found it. It was a conflict with Comments Evolved for WordPress plugin.

    Thread Starter TKList

    (@tklist)

    Thanks.

Viewing 15 replies - 1 through 15 (of 16 total)
  • The topic ‘Can't Customize Customizr’ is closed to new replies.