Can’t customize!

  • Resolved annaruthus

    (@annaruthus)


    6 years, 1 month ago

    So I’m just using the “customize” option in wordpress to make changes, but they won’t take! Every time I make a change (like adding a url for a sign up form to the header, or changing the featured image aspect ratio) it says it’s published, but then I go back in there and it has reverted back to the previous version (no changes)

    The page I need help with: [log in to see the link]

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  • Theme Author Ben Sibley

    (@bensibley)

    Thanks for using Challenger!

    This sounds like it is most likely a conflict with a plugin. Please try deactivating all plugins on the site temporarily to see if this fixes the issue. Then, you can then reactivate them one-by-one until the problem returns to find which plugin is causing it.

    Deactivating your plugins in this way won’t have any effect on their settings.

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