can't create thumbnails

@cookielty – Please share the entire error message you are seeing including the full paths.

Also, what are you seeing under Gallery > Overview for your Server Settings?

Thanks!

– Cais.

The entire message error:

Warning: getimagesize(/home/marinafujiname/www/wp-content/gallery/cmdpa/thumbs/thumbs_Enscmd_0001.jpg)[function.getimagesize]: failed to open stream: No such file or directory in /home/marinafujiname/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen_data/class.ngglegacy_gallerystorage_driver.php on line 452

Warning: Cannot modify header information – headres already sent by (output started at /home/marinafujiname/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_data/class.ngglegacy_gallerystorage_driver.php:452 in home/marinafujiname/www/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/frame_communication/class.frame_event_publisher.php on line 74

And under Gallery > Overview:

Operating System : Linux (64 Bit)
Server : Apache
Memory usage : 34.68 MByte
MYSQL Version : 5.5.40-log
SQL Mode : Not set
PHP Version : 5.2.13
PHP Safe Mode : Off
PHP Allow URL fopen : On
PHP Memory Limit : 128
PHP Max Upload Size : 64M
PHP Max Post Size : 64M
PCRE Backtracking Limit : 500000
PHP Max Script Execute Time : 240s
PHP Exif support : Yes ( V1.4 )
PHP IPTC support : Yes
PHP XML support : Yes
Graphic Library

GD Version : bundled (2.0.34 compatible)
FreeType Support : Yes
FreeType Linkage : with freetype
T1Lib Support : No
GIF Read Support : Yes
GIF Create Support : Yes
JPG Support : Yes
PNG Support : Yes
WBMP Support : Yes
XPM Support : No
XBM Support : Yes
JIS-mapped Japanese Font Support : No

And I’m actually having trouble uploading/updating stuff through WordPress itself, I even changed file permissions to 775 and I still can’t do anything – I’m in touch with my server to see if they can figure it out – I’m doing everything through FTP for now.

Thank you

Oh, and by the way, I just reinstalled everything as well, I didn’t know if it would help, but I keep getting the same error messages.

@cookielty – If you are having general WordPress issues, especially with core functionality then you may want to sort that out before tackling any other issues that may be also affected by the same root cause.

Once your web host corrects anything they need to address, please feel free to send us a Bug Report (https://www.nextgen-gallery.com/report-bug/ … please reference this topic) with your site specifics so we can get a closer look.

We may need log in (and FTP) credentials for your WordPress installation, please include those with your Bug Report.

Thanks!

– Cais.

I’ve already sorted out things with my server, so I sent the bug report.

Thank you very much!

@cookietty – Thanks, bug request was received.

Drew