Can’t create or edit fields in Ultimate Member registration form

  • Resolved spherosoft

    (@spherosoft)


    4 years, 1 month ago

    Hello,

    I am trying to edit existing custom fields and add new fields to the Registration Form in Ultimate Member. However, every time I click to open up the popup and edit a field as soon as I click on an input or option the popup form disappears and I can edit nothing.

    Has anyone else experienced this or has anyone else come up with a solution to fix this?

    Please let me know and please let me know if I can answer any questions or provide more information so you may understand the issue I am facing.

    Thank you all for any assistance!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @spherosoft

    What version of UM you are using? Could you please contact us via [email protected] so we can assist you further? Please include this topic in the email message.

    Regards,

    Hi @spherosoft and @champsupertramp

    I am facing this problem as well. It is really frustrating as you cannot edit any field or add a new one.

    Any help would be much appreciated.

    Regards,

    Andreas

    • This reply was modified 4 years, 1 month ago by andreasml.
    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @andreasml

    Could you please try creating another admin account and see if that account can create/modify the form without the issue?

    Regards,

    Hi @champsupertramp,

    Thank you for your response. Unfortunately, it does not work. I created another administrator user but the issue still remains.

    Regards,

    Andreas

    gm01

    (@gm01)

    Hi everyone

    I am facing the same problem and I can’t find any solution
    Any help would be much appreciated.

    Regards,
    Giulio

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hey there!

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread by changing the Topic Status to ‘Not Resolved’ if any other questions come up and we’d be happy to help. ??

    Regards,

    Not resolved. Same issue. My version of the plugin is probably outdated, however every time you click on a field in the popup, the popup just disappears. Unable to make any edits to the form fields data.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Can’t create or edit fields in Ultimate Member registration form’ is closed to new replies.