• Pel

    (@pelstudio)


    When we try to create a list the plugin says that “List has been added successfully!” but no list is being created.

    A glance at the error log shows that the plugin is trying to access and write to the wp_ig_lists table which does not exist, presumably because it was something that was added in v4+ and those who upgrades from a previous version don’t have the table and the plugin update did not create.

    We are having a TON of issues with recently upgrades and would strongly recommend that everyone stay away, at least until the issues have been resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Malay Ladu

    (@malayladu)

    Hi,

    Sorry to hear that it’s not working for you.

    Please contact us. We will take a look into this issue.

    • This reply was modified 5 years, 7 months ago by Malay Ladu.
    Thread Starter Pel

    (@pelstudio)

    We tried the manual migration on the latest version of the plugin on this instance that’s having issues and the DB tables still have not been created.

    Sample error (db name and prefix changed):

    WordPress database error Table ‘xxxxx.prefix_ig_lists’ doesn’t exist for query SELECT id, name FROM prefix_ig_lists WHERE deleted_at IS NULL OR deleted_at = ‘0000-00-00 00:00:00′ made by do_action(’email-subscribers_page_es_subscribers’), WP_Hook->do_action, WP_Hook->apply_filters, Email_Subscribers_Admin->load_audience, ES_Subscribers_Table->plugin_settings_page, ES_Subscribers_Table->prepare_items, ES_Subscribers_Table->search_box, ES_Common::prepare_list_dropdown_options, ES_DB_Lists::get_list_id_name_map

    • This reply was modified 5 years, 6 months ago by Pel.
    • This reply was modified 5 years, 6 months ago by Pel.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Can’t Create Lists’ is closed to new replies.