• Resolved lv3872

    (@lv3872)


    can’t create backups with error(there were some hick-ups)

    error code : BMI-ROl8vlZ0-57150

    below is backup logs.

    [WARN] [2024-04-01 01:42:42] PHP CLI is disabled manually, plugin will omit all PHP CLI steps.
    [WARN] [2024-04-01 01:42:42] PHP CLI will not run due to user settings in plugin other options.
    [STEP] [2024-04-01 01:42:42] Initializing backup...
    [INFO] [2024-04-01 01:42:42] Backup & Migration version: 1.4.1
    [INFO] [2024-04-01 01:42:42] Site which will be backed up: ***site_url***
    [INFO] [2024-04-01 01:42:42] PHP Version: 8.2.15
    [INFO] [2024-04-01 01:42:42] WP Version: 6.4.3
    [INFO] [2024-04-01 01:42:42] MySQL Version: 11.2.2
    [INFO] [2024-04-01 01:42:42] MySQL Max Length: 16777216
    [INFO] [2024-04-01 01:42:42] Web server: Apache
    [INFO] [2024-04-01 01:42:42] Max execution time (in seconds): 30
    [INFO] [2024-04-01 01:42:42] Memory limit (server): 512M
    [INFO] [2024-04-01 01:42:42] Memory limit (wp-config): 40M
    [INFO] [2024-04-01 01:42:42] Memory limit (wp-config admin): 512M
    [INFO] [2024-04-01 01:42:42] Max rows per query (this site): 2000
    [INFO] [2024-04-01 01:42:42] Checking if backup dir is writable...
    [INFO] [2024-04-01 01:42:42] Initializing custom error handler
    [SUCCESS] [2024-04-01 01:42:42] Yup it is writable...
    [STEP] [2024-04-01 01:42:42] Scanning files...
    [INFO] [2024-04-01 01:42:42] Total size of excluded files: 0 bytes
    [VERBOSE] [2024-04-01 01:42:42] Total size of excluded files (bytes): 0
    [STEP] [2024-04-01 01:42:42] Checking free space, reserving...
    [INFO] [2024-04-01 01:42:42] Requires at least 924941886 bytes. [882.09 MB]
    [INFO] [2024-04-01 01:42:42] Disk free space function is not disabled - using it...
    [INFO] [2024-04-01 01:42:42] Checking this path/partition: ***ABSPATH***/wp-content/***backup_path***/backups
    [SUCCESS] [2024-04-01 01:42:42] There is 53,546.28 MB free. [52.29 GB]
    [SUCCESS] [2024-04-01 01:42:42] Great! We have enough space.
    [SUCCESS] [2024-04-01 01:42:42] Confirmed, there is more than enough space, checked: 924941886 bytes
    [INFO] [2024-04-01 01:42:42] Scanning done - found 23308 files...
    [SUCCESS] [2024-04-01 01:42:42] Backup initialized...
    [STEP] [2024-04-01 01:42:42] Initializing archiving system...
    [SUCCESS] [2024-04-01 01:42:42] Archive system initialized...
    [STEP] [2024-04-01 01:42:42] Preparing map of files...
    [SUCCESS] [2024-04-01 01:42:42] Files prepared.
    [INFO] [2024-04-01 01:42:42] Starting compression process...
    [STEP] [2024-04-01 01:42:42] Smart memory calculation...
    [INFO] [2024-04-01 01:42:42] There is 512 MBs of memory to use
    [INFO] [2024-04-01 01:42:42] WordPress memory limit: 512 MBs
    [SUCCESS] [2024-04-01 01:42:42] Setting the safe limit to 115 MB
    [INFO] [2024-04-01 01:42:42] Using PclZip module to create the backup
    [INFO] [2024-04-01 01:42:42] Legacy setting: Using user browser as middleware for full capabilities
    [INFO] [2024-04-01 01:42:42] Sending backup settings and identy to the browser
    
    [DOWNLOAD GENERATED] File downloaded on (server time): 2024-04-01 01:43:44
    [DOWNLOAD GENERATED] Last update (seconds): 62 seconds ago 
    [DOWNLOAD GENERATED] Last update (date): 2024-04-01 01:42:42 
    
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @lv3872 ,

    Please make sure you don’t prevent PHP execution in the wp-content/plugins directory, like in this example for /media: https://stackoverflow.com/a/71939506
    That will prevent our plugin from running an alternate backup method.

    The other thing that could cause such an issue is browser extensions or security plugins but I couldn’t find any security plugin on your site, maybe you had it installed previously and it kept their files after removal.

    In terms of browser extensions adblockers, resource limiters, and RAM control plugins can cause similar issues, so if you’re using Opera GX, Firefox, or Brave browser, it may just not work out of the box.

    Let me know if that resolves your issue ??
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hello @lv3872 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)
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