• Resolved crossmr

    (@crossmr)


    Just about got the store looking the way I want, however, the archive won’t display how I want. It’s set to 4 columns 4 rows, but it’s only displaying 2 columns wide, it is displaying 16 items though. I can’t seem to see anything on how to alter the size of the products that it is showing.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @crossmr,

    Thank you for reaching out to us.

    I am sorry to hear about the trouble you are experiencing with the archive display.

    It’s possible that the default style of your current theme could be contributing to this issue.

    Would it be possible for you to check if your theme’s style is causing the issue?

    Alternatively, you can create a ticket through our dedicated support center at https://woolentor.com/contact/

    Our support team would be more than happy to help.

    Kindest regards,
    Tarek Aziz

    Thread Starter crossmr

    (@crossmr)

    It must have had something to do with the theme. It might be nice if you included some information in there about how/where to check for those who aren’t wordpress experts trying to use your stuff.

    I managed to find a way to lay the page out properly using some CSS overrides so it’s okay now.

    Plugin Contributor Tarek Aziz

    (@tarekht)

    Hi @crossmr,

    Thank you so much for your valuable feedback ??

    It’s fantastic to hear that you have found a workaround to fix the issues.

    Regarding the information you suggested we include, these types of issues often arise when there are any style conflicts with the theme.

    Alternatively, it can also happen due to the markup used in a theme to display the product grid.

    Since these markups vary across different themes and don’t match with one another, it would be a bit challenging to include the exact reason for each case.

    However, we truly appreciate your suggestion and will definitely do our best to add some common reasons and potential fixes to our documentation. How does that sound?

    Thank you once again for your cooperation and understanding.

    Wishing you a wonderful day ahead!

    Best regards,
    Tarek Aziz

Viewing 3 replies - 1 through 3 (of 3 total)
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