• Resolved bradborland

    (@bradborland)


    I keep getting bounced back when I try to connect my account with the API code. What gives?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Lap

    (@lapzor)

    Do you see an error on top of the screen when you hit the save button?

    If it’s a 503 error it means your hosting server IP is blocked by the MailChimp firewall.

    Akamai is the firewall MailChimp and many other major websites use to protect their servers, which is why this is somewhat harder to fix.
    When this happens, we recommend you to change your IP address because having a bad reputation at Akamai does not just affect the MailChimp API.

    There are various ways to go about this.
    Ask your webhost for a new IP address.
    Migrate to a new webhost if your hosting company is unwilling to fulfill your request.
    Configure your server to connect to the MailChimp API server using a proxy.

    Hope that helps. If you have any questions, please let us know!

    Thread Starter bradborland

    (@bradborland)

    Thanks! I happen to just delete the app and embed the Mailchimp code directly. I may revisit the plugin in the future. I’m just trying to keep things simple.

    The original Mailchimp app just quit working all of a sudden. It’s not even supported on their site anymore.

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Brad,

    In case you want to give our plugin another try, feel free to let us know.

Viewing 3 replies - 1 through 3 (of 3 total)
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