Can’t Connect to Facebook Page (Not eligible)

  • Resolved tidalfan

    (@tidalfan)


    3 years, 10 months ago

    Hello, I’ve had a long standing issue with this plugin where I simply can’t complete setup and get it connected to a profile.

    Context: Full access from Business Manager to the Page, Pixel & Ad Account. Installed plugin fine and starting from the ‘Get Started’ button.

    Step 1 – Select your Business Manager: Selected the main business manager account that is connected to everything.

    Step 2- Connect to a Facebook Page: Nearly all Pages here show up as ‘Not eligible’. I’ve got full manage page access granted via Facebook Business Manager, and can’t select a page. text when hovering over the info icon:
    “Contact the admin of business for permission to connect this Page
    Learn more
    Contact the admin of CrowsNestCosmetic&VeinClinic for permission to connect this Page
    Learn more”

    As mentioned I have full access here so not sure why this isn’t picked up by the plugin? Any tips or workarounds?

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