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  • Hi @pagetopixel,

    Apologies for that.

    For accessing Canada Post APIs, you need to register with Canada Post. After registration is complete, you get Merchant user name, Merchant password, Customer number & Contract number.

    How to register for Canada Post?

    – Go to Canada Post web site.
    – Click Join now.
    – Click sign up to create your profile.
    – Enter all the required details in the given registration form.
    – Submit the registration form by clicking on Create profile Button.
    After registration, you will get all the credentials from Canada post.

    Merchant user name: Enter Merchant user name which is provided by Canada Post.
    Merchant password: Enter Merchant password for the above Merchant user name.
    Production key: Select the checkbox to send rate request to live server. If you do not select the checkbox, your rate request goes to test server(used for testing purpose).
    Customer number: Enter Customer number which is provided by Canada Post.
    Service Type: With this field, you can set a required service type for getting the rates. The available options are as given below:
    Contract: It is the policy of Canada Post Corporation to contract for services with the objective of attaining the best overall value. Canada Post contracts with those who satisfy the Corporation’s objectives of obtaining services in a timely manner. Use Contract Shipping web services if you are a Canada Post commercial customer with a parcel agreement. For more information, See Contract Shipping.
    Non-contract: For Solutions of Small Business customers, use non-contract shipping services to create, manage and process shipments—including labeling and inducting parcels for delivery. For more information, See Non-Contract Shipping.
    Contract Number: Enter your contract number (provided by Canada Post) if you are selecting service type as Contract.

    Hope this will resolve your problem.
    Note : If you need advanced features like label generation, you can also checkout our plus version

    Thread Starter Garet H.

    (@pagetopixel)

    We set an account and received a welcome email from Canada post.

    “Welcome to Canada Post!
    Your new Canada Post Profile has been created”

    But none of the other info you mentioned came in that email and we are still unable to connect.

    Hi @pagetopixel,

    We recommend you to check with Canada Post directly on getting the details as they are ones who will be able to help you with regards to Canada Post credentials.
    Here is the email ID you can use to contact them : [email protected]

    Thread Starter Garet H.

    (@pagetopixel)

    Ok thank you.

    Your Welcome!

Viewing 5 replies - 1 through 5 (of 5 total)
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