cant connect my account

  • Resolved aprilhopecg

    (@aprilhopecg)


    1 month, 3 weeks ago

    so I’m trying to connect my business Pinterest to my WooCommerce store. I can do all the steps up to allow access then I’m redirected to a page that says

    “pretty print” and a check box then

    {“code”:”rest_no_route”,”message”:”No route was found matching the URL and request method.”,”data”:{“status”:404}}

    i cant figure out why this hasn’t happened when connecting other accounts (Facebook ect.) i tried deactivating and reactivating the plug in but that hasn’t helped

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author purplelemur

    (@purplelemur)

    Hello, @aprilhopecg !

    Could you be more specific, please? I mean, after what step you got this error message. After Pinterest connection wizard (at the last step when redirecting back to your website)?

    Could you send me some screens?

    Thank you!

    Thread Starter aprilhopecg

    (@aprilhopecg)

    issue Pinterest to woocommerce
    Thread Starter aprilhopecg

    (@aprilhopecg)

    that is the last step i can see and the page it keeps redirecting me to

    Hey @aprilhopecg ,

    Thanks for sharing that!

    Can you head over to?Dashboard?→?Settings?→?Permalinks, and resave your existing settings, without making any changes to the settings. Next, please try?clearing your browser cache?and see if this resolves the issue?

    If that makes no difference, can you please share the following:

    • System Status Report:?navigate to?WooCommerce?→?Status. Select?Get system report?and then?Copy for support.
    • Fatal Error log:?Share a copy of any fatal error log found under?WooCommerce?→?Status?→?Logs.

    Cheers,

Viewing 4 replies - 1 through 4 (of 4 total)
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