Can’t connect module

  • Resolved attrexx

    (@attrexx)


    3 years, 1 month ago

    Have MailChimp account. Have MC for WC module. Have API. Have latest versions and no red flags in WC stats. Popups are not blocked.
    When I click Connect, after I approve the connection in the popup and return to module page, I get stuck on “Connection in progress”.

    Console shows on module settings page load:

    Uncaught TypeError: Cannot read properties of null (reading 'nextSibling')
    at Module.<anonymous> (index.js?ver=3.0.3:2:120768)
    at Module.281 (index.js?ver=3.0.3:2:120998)
    at a (index.js?ver=3.0.3:2:1295)
    at wc.app.0 (index.js?ver=3.0.3:2:4016)
    at index.js?ver=3.0.3:2:4027
(anonymous) @ index.js?ver=3.0.3:2
281 @ index.js?ver=3.0.3:2
a @ index.js?ver=3.0.3:2
wc.app.0 @ index.js?ver=3.0.3:2
(anonymous) @ index.js?ver=3.0.3:2

    on /wp-content/plugins/woocommerce/packages/woocommerce-admin/dist/app/index.js?ver=3.0.3

    and

    POST https://oldsibiu-delivery.ro/wp-admin/admin-ajax.php?_fs_blog_admin=true 500
send	@	jquery.min.js?ver=3.6.0:2
ajax	@	jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax	@	jquery-migrate.min.js?ver=3.3.2:2
S.<computed>	@	jquery.min.js?ver=3.6.0:2
(anonymous)	@	mailchimp-woocommerc…js?ver=2.5.4.21:326
c	@	jquery.min.js?ver=3.6.0:2
fireWith	@	jquery.min.js?ver=3.6.0:2
l	@	jquery.min.js?ver=3.6.0:2
(anonymous)	@	jquery.min.js?ver=3.6.0:2
load (async)		
send	@	jquery.min.js?ver=3.6.0:2
ajax	@	jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax	@	jquery-migrate.min.js?ver=3.3.2:2
S.<computed>	@	jquery.min.js?ver=3.6.0:2
(anonymous)	@	mailchimp-woocommerc…js?ver=2.5.4.21:319
setInterval (async)		
openOAuthPopup	@	mailchimp-woocommerc…js?ver=2.5.4.21:303
(anonymous)	@	mailchimp-woocommerc…js?ver=2.5.4.21:248
c	@	jquery.min.js?ver=3.6.0:2
fireWith	@	jquery.min.js?ver=3.6.0:2
l	@	jquery.min.js?ver=3.6.0:2
(anonymous)	@	jquery.min.js?ver=3.6.0:2
load (async)		
send	@	jquery.min.js?ver=3.6.0:2
ajax	@	jquery.min.js?ver=3.6.0:2
s.ajax.s.ajax	@	jquery-migrate.min.js?ver=3.3.2:2
S.<computed>	@	jquery.min.js?ver=3.6.0:2
(anonymous)	@	mailchimp-woocommerc…js?ver=2.5.4.21:245
dispatch	@	jquery.min.js?ver=3.6.0:2
v.handle	@	jquery.min.js?ver=3.6.0:2

    on /wp-includes/js/jquery/jquery.min.js?ver=3.6.0

    Second error might not be related.

    Nonetheless I tested with 2022 theme and just WC and have same behavior.

    Please help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support khungate

    (@khungate)

    Hi @attrexx, thanks for reaching and we appreciate your patience. We’ve had a few isolated reports of a jQuery conflict in the current version of the plugin. After further investigation, we’ve issued a patch for those situations in our next release.

    We’re slated for a slow rollout over the next week or so. Once that happens, please try a fresh uninstall/install of the plugin and see if that fixes your problem. I’ll be happy to update the thread once things are released.

    Thanks!

    Plugin Support khungate

    (@khungate)

    Hi @attrexx, I wanted to let you know that v2.6 of the plugin has been released. Let us know if you still run into any issues, hopefully everything is resolved now with the new update.

    Thread Starter attrexx

    (@attrexx)

    I have v 2.6.1 and issue is still present. All modules up to date.

    Plugin Support khungate

    (@khungate)

    My apologies @attrexx, I’m not sure how we missed your last response. Are you still having trouble accessing the plugin’s set up sequence? We did push another version of the plugin since your last message, but if you’re still having issues it sounds like a case of your server being blocked. We can provide specifics on basic troubleshooting if so.

    Plugin Support khungate

    (@khungate)

    Hi @attrexx, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 5 replies - 1 through 5 (of 5 total)
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