[NSFW] can’t configure whatsapp or telegram for 2fa

  • Resolved shaharm

    (@shaharm)


    2 years, 2 months ago

    I have just downloaded the minorange add-on. SMS OTP works but when I try to configure the telegram and whatsapp option, I am asked to send “/start” to certain telegram WhatsApp bot.
    I did so but no response from both.
    Is there any pre-requisite that needs to be confiugred or set before I will get a response?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @shaharm ,

    Thank you for reaching out to us.

    We have checked the error with OTP over WhatsApp/OTP over Telegram method and fixed the same.

    You can now configure your WhatsApp OTP and Telegram OTP method from the plugin dashboard on the Setup Two Factor page. Please let us know if you are still facing the issue.

    You can also reach out to us by email at [email protected].
    Otherwise, you can always reach out here.

    Thank you,
    miniOrange Team

    Hi @shaharm,

    We haven’t heard back from you.

    Could you please let us know if you still have issues configuring OTP over WhatsApp/OTP over Telegram method?

    I am closing this ticket as of now, but if you still have any concerns, you can reopen this ticket.

    Otherwise, you can raise a support ticket from the miniOrange 2FA plugin.

    Thank you,
    miniOrange team

    Thread Starter shaharm

    (@shaharm)

    The last time I checked, it didn’t work, but someone did some fixes on my site yesterday, so it might be working now – I will verify it.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘[NSFW] can’t configure whatsapp or telegram for 2fa’ is closed to new replies.

Tags