Can’t configure Template and category dont shows up.

  • Resolved haruncan01

    (@haruncan01)


    2 months, 1 week ago

    Hi,

    I am bulding a new shop with woocommerce and using the theme Porto. I have installed the plugin “Flexible Quantity Calculator” but i cant configure the template.

    By creating a new template the products/product category or tags dont show up.

    When i go to a product>>Felxible Queantity field i only see “The Flexible Quantity plugin settings you are looking for can be found here →”.

    I think its because off the template wich is not completed configured.
    How can i fix this problem.

    Regards
    Harun

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Hi,
    thank you very much for your contact.
    We have not yet noted any problems with this theme among our customers and this may be the first such problem.

    If you use a default theme such as Storefront, does the problem also occur on your store?
    Greetings,

    Thread Starter haruncan01

    (@haruncan01)

    Hi,

    I have activate a default theme, but did not helped.

    Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Hi, thank you for the information. Would it be possible for you to send us the status of the system? I would like to ask our developer for help. If there is a possibility, you can also check if the problem still occurs after disabling the rest of the plugins – except WooCommerce and FQ. Regards,

    Thread Starter haruncan01

    (@haruncan01)

    Hi,

    I sent it to you directly via email. Did you received it?

    regards

    Thread Starter haruncan01

    (@haruncan01)

    Hi,

    Any update?

    regards

    Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Good morning,
    Thank you for contacting me.

    Is it possible for you to contact us through the contact form on the website?
    https://wpdesk.net/get-support/
    Then I will be able to help you faster and verify where the problem may lie.

    Unfortunately, I don’t see a message from you, so the best solution would be the contact form.

    Regards,

    Thread Starter haruncan01

    (@haruncan01)

    Good afternoon,

    Unfortunately that is not possible because I do not have an account with WPdesk.

    How can i send you the status of the system?

    Regards,

    Plugin Support krzysztofskorupa

    (@krzysztofskorupa)

    Hi,
    On the form, please select the presale option.
    Then you do not need to be logged in.

    I would be very grateful if you send it, because I can not ask all the necessary data on the forum, and the problem seems to be quite specific.
    Thank you in advance for your understanding.

    Regards,

    Thread Starter haruncan01

    (@haruncan01)

    Hi,

    I have send you a new ticket via the form on WPdesk.

    Like to hear from you… thanks!

Viewing 9 replies - 1 through 9 (of 9 total)
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