• Resolved Richard

    (@backlinkat)


    Hi we get through the entire setup process with no issues, however when we get to the end and have checked we meet all the requirements etc, when we click complete setup nothing happens, no error message, page doesn’t reload… nothing

    Can someone please help us get the plugin working.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @backlinkat!

    Could you please try this from a different browser and check if the issue persists?

    If so, kindly share with us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

    Thanks!

    Thread Starter Richard

    (@backlinkat)

    Here you are

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://pleaseHide.com
    Site address (URL): https://pleaseHide.com
    WC Version: 6.5.1
    REST API Version: ? 6.5.1
    WC Blocks Version: ? 7.4.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
    WP Version: 6.0
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: ?
    WP Cron: ?
    Language: ar
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.29
    PHP Post Max Size: 8 GB
    PHP Time Limit: 12000
    PHP Max Input Vars: 20000
    cURL Version: 7.83.1
    OpenSSL/1.1.1o
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.3.35-MariaDB
    Max Upload Size: 2 GB
    Default Timezone is UTC: ? Default timezone is Africa/Cairo - it should be UTC
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.5.1
    WC Database Prefix: v2_
    Total Database Size: 1056.54MB
    Database Data Size: 871.00MB
    Database Index Size: 185.54MB
    v2_woocommerce_sessions: Data: 61.21MB + Index: 2.33MB + Engine MyISAM
    v2_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_order_items: Data: 1.82MB + Index: 0.68MB + Engine MyISAM
    v2_woocommerce_order_itemmeta: Data: 12.73MB + Index: 6.32MB + Engine MyISAM
    v2_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_accept_cards_token: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_actionscheduler_actions: Data: 20.78MB + Index: 7.25MB + Engine MyISAM
    v2_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_actionscheduler_logs: Data: 14.76MB + Index: 8.45MB + Engine MyISAM
    v2_adtribes_my_conversions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_aioseo_notifications: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_aioseo_posts: Data: 0.32MB + Index: 0.01MB + Engine MyISAM
    v2_categorymeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_comments: Data: 4.81MB + Index: 1.53MB + Engine MyISAM
    v2_et_bloom_stats: Data: 100.23MB + Index: 23.17MB + Engine MyISAM
    v2_et_social_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
    v2_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_content_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_core_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_languages: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_icl_languages_translations: Data: 0.11MB + Index: 0.08MB + Engine MyISAM
    v2_icl_locale_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_message_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_mo_files_domains: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    v2_icl_node: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_reminders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_strings: Data: 3.44MB + Index: 2.36MB + Engine MyISAM
    v2_icl_string_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_string_packages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_string_pages: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_string_positions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_string_status: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_string_translations: Data: 2.17MB + Index: 0.74MB + Engine MyISAM
    v2_icl_string_urls: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_translate: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_translate_job: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_translations: Data: 1.30MB + Index: 1.95MB + Engine MyISAM
    v2_icl_translation_batches: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    v2_icl_translation_status: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    v2_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_litespeed_avatar: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    v2_litespeed_url: Data: 0.81MB + Index: 1.24MB + Engine MyISAM
    v2_litespeed_url_file: Data: 1.25MB + Index: 2.36MB + Engine MyISAM
    v2_mailchimp_carts: Data: 0.72MB + Index: 0.05MB + Engine MyISAM
    v2_mailchimp_jobs: Data: 2.60MB + Index: 0.08MB + Engine MyISAM
    v2_ms_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_newsletter: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_newsletter_emails: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_newsletter_sent: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_newsletter_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_newsletter_user_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_nextend2_image_storage: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    v2_nextend2_section_storage: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_nextend2_smartslider3_generators: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_nextend2_smartslider3_sliders: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    v2_nextend2_smartslider3_sliders_xref: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_nextend2_smartslider3_slides: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
    v2_nx_entries: Data: 0.13MB + Index: 0.02MB + Engine MyISAM
    v2_nx_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_nx_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_options: Data: 15.57MB + Index: 1.90MB + Engine MyISAM
    v2_postmeta: Data: 163.25MB + Index: 22.38MB + Engine MyISAM
    v2_posts: Data: 52.69MB + Index: 33.82MB + Engine MyISAM
    v2_product_catmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_redirection_404: Data: 217.78MB + Index: 33.14MB + Engine MyISAM
    v2_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_redirection_items: Data: 0.04MB + Index: 0.05MB + Engine MyISAM
    v2_redirection_logs: Data: 17.74MB + Index: 2.76MB + Engine MyISAM
    v2_snippets: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_social_users: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_termmeta: Data: 1.22MB + Index: 0.61MB + Engine MyISAM
    v2_terms: Data: 0.82MB + Index: 1.42MB + Engine MyISAM
    v2_term_relationships: Data: 0.32MB + Index: 0.67MB + Engine MyISAM
    v2_term_taxonomy: Data: 0.34MB + Index: 0.26MB + Engine MyISAM
    v2_tm_taskmeta: Data: 1.93MB + Index: 0.27MB + Engine MyISAM
    v2_tm_tasks: Data: 1.57MB + Index: 0.24MB + Engine MyISAM
    v2_usermeta: Data: 12.03MB + Index: 6.73MB + Engine MyISAM
    v2_users: Data: 0.54MB + Index: 0.48MB + Engine MyISAM
    v2_wccbef_history: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    v2_wccbef_history_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    v2_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
    v2_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    v2_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wc_customer_lookup: Data: 0.55MB + Index: 0.48MB + Engine MyISAM
    v2_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_wc_order_product_lookup: Data: 1.43MB + Index: 1.24MB + Engine MyISAM
    v2_wc_order_stats: Data: 0.68MB + Index: 0.46MB + Engine MyISAM
    v2_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wc_product_attributes_lookup: Data: 0.04MB + Index: 0.07MB + Engine MyISAM
    v2_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_wc_product_meta_lookup: Data: 0.09MB + Index: 0.14MB + Engine MyISAM
    v2_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wc_reserved_stock: Data: 0.15MB + Index: 0.00MB + Engine MyISAM
    v2_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wdr_order_discounts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wdr_order_item_discounts: Data: 0.11MB + Index: 0.02MB + Engine MyISAM
    v2_wdr_rules: Data: 0.10MB + Index: 0.00MB + Engine MyISAM
    v2_wfblockediplog: Data: 0.10MB + Index: 0.07MB + Engine MyISAM
    v2_wfblocks7: Data: 0.28MB + Index: 0.16MB + Engine MyISAM
    v2_wfconfig: Data: 4.31MB + Index: 0.01MB + Engine MyISAM
    v2_wfcrawlers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wffilemods: Data: 52.49MB + Index: 6.15MB + Engine MyISAM
    v2_wfhits: Data: 11.09MB + Index: 0.92MB + Engine MyISAM
    v2_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wfissues: Data: 12.98MB + Index: 0.98MB + Engine MyISAM
    v2_wfknownfilelist: Data: 38.06MB + Index: 1.90MB + Engine MyISAM
    v2_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wflocs: Data: 0.04MB + Index: 0.01MB + Engine MyISAM
    v2_wflogins: Data: 0.57MB + Index: 0.11MB + Engine MyISAM
    v2_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    v2_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    v2_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    v2_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wfreversecache: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    v2_wfsnipcache: Data: 0.12MB + Index: 0.13MB + Engine MyISAM
    v2_wfstatus: Data: 7.69MB + Index: 2.36MB + Engine MyISAM
    v2_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wlpr_points: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_wlpr_point_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wlpr_referral: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wlpr_user_point_actions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wpie_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wt_iew_action_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wt_iew_cron: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wt_iew_ftp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_wt_iew_mapping_template: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_yith_wcwl: Data: 0.46MB + Index: 0.25MB + Engine MyISAM
    v2_yith_wcwl_lists: Data: 0.50MB + Index: 0.31MB + Engine MyISAM
    v2_yith_ywpar_points_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    v2_yoast_indexable: Data: 20.12MB + Index: 3.52MB + Engine MyISAM
    v2_yoast_indexable_hierarchy: Data: 0.63MB + Index: 1.73MB + Engine MyISAM
    v2_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    v2_yoast_primary_term: Data: 0.05MB + Index: 0.07MB + Engine MyISAM
    v2_yoast_seo_links: Data: 2.83MB + Index: 0.64MB + Engine MyISAM
    v2_yoast_seo_meta: Data: 0.09MB + Index: 0.08MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    attachment: 15538
    custom_css: 1
    cwginstocknotifier: 1695
    elementor_library: 2
    et_body_layout: 10
    et_footer_layout: 3
    et_header_layout: 4
    et_pb_layout: 9
    et_template: 15
    excel: 1
    gp_elements: 13
    nav_menu_item: 163
    notificationx: 1
    oembed_cache: 50
    page: 47
    porto_builder: 13
    post: 342
    product: 1158
    revision: 1358
    saswp: 2
    schema: 2
    shop_coupon: 224
    shop_order: 7548
    sp_wp_carousel: 1
    viwec_template: 13
    wa-order-numbers: 1
    wc_afrsm: 1
    wp_block: 3
    wp_global_styles: 2
    wpcf7_contact_form: 2
    yith_wcan_preset: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (36) ###
    
    Store addon options: by Mohamed Ahmed. – 2.1.1
    Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.5
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 3.0
    Bloom: by Elegant Themes – 1.3.12
    Classic Editor: by WordPress Contributors – 1.6.2
    Contact Form 7: by Takayuki Miyoshi – 5.5.6.1
    ELEX WooCommerce Bulk Edit Products, Prices & Attributes (Basic): by ELEXtensions – 1.2.4
    Email Template Customizer for WooCommerce: by VillaTheme – 1.1.9
    Facebook for WooCommerce: by Facebook – 2.6.16
    Google Listings and Ads: by WooCommerce – 1.13.4
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0
    LuckyWP Table of Contents: by LuckyWP – 2.1.4
    Mailchimp for WooCommerce: by Mailchimp – 2.6.2
    Facebook for WordPress: by Facebook – 3.0.6
    OneClick Chat to Order: by Walter Pinem – 1.0.4.1
    Plugins Garbage Collector (Database Cleanup) Old!: by Vladimir Garagulya – 0.14
    Porto Theme - Functionality: by P-Themes – 2.3.1
    Really Simple SSL: by Really Simple Plugins – 5.3.2
    Redirection: by John Godley – 5.2.3
    Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
    Schema & Structured Data for WP & AMP: by Magazine3 – 1.9.98.1
    String Locator: by Clorith – 2.5.0
    Super Socializer: by Team Heateor – 7.13.35
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.22.12
    
    Widget Options: by Widget Options Team – 3.8.4
    WooCommerce Accept Payments: by Accept – 5.4.4
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.6.1
    Woo Discount Rules PRO 2.0: by Flycart – 2.4.1
    Woo Discount Rules: by Flycart – 2.4.1
    Product Feed PRO for WooCommerce: by AdTribes.io – 11.6.3
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.10
    WooCommerce: by Automattic – 6.5.1
    Yoast SEO: by Team Yoast – 19.0
    WP YouTube Lyte: by Frank Goossens (futtta) – 1.7.19
    YITH WooCommerce Frequently Bought Together Premium: by YITH – 1.17.0
    YITH WooCommerce Wishlist: by YITH – 3.9.0
    
    ### Inactive Plugins (5) ###
    
    Internal Link Finder: by Toast Plugins – 2.0.2
    LiteSpeed Cache: by LiteSpeed Technologies – 4.6
    Super Page Cache for Cloudflare: by Optimole – 4.6.1
    Wordfence Security: by Wordfence – 7.5.10
    WP Rollback: by GiveWP.com – 1.7.1
    
    ### Dropin Plugins (2) ###
    
    advanced-cache.php: advanced-cache.php
    maintenance.php: maintenance.php
    
    ### Must Use Plugins (1) ###
    
    installatron_hide_status_test.php: by  –
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: EGP (EGP)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #6 - /shop/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My account: #9 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Porto
    Version: 6.3.2
    Author URL: https://www.portotheme.com/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: porto/woocommerce/archive-product.php
    porto/woocommerce/cart/cart-empty.php
    porto/woocommerce/cart/cart-shipping.php
    porto/woocommerce/cart/cart-totals.php
    porto/woocommerce/cart/cart.php
    porto/woocommerce/cart/cross-sells.php
    porto/woocommerce/cart/mini-cart.php
    porto/woocommerce/cart/proceed-to-checkout-button.php
    porto/woocommerce/cart/shipping-calculator.php
    porto/woocommerce/checkout/form-billing.php
    porto/woocommerce/checkout/form-checkout.php
    porto/woocommerce/checkout/form-coupon.php
    porto/woocommerce/checkout/form-login.php
    porto/woocommerce/checkout/form-pay.php
    porto/woocommerce/checkout/form-shipping.php
    porto/woocommerce/checkout/payment-method.php
    porto/woocommerce/checkout/payment.php
    porto/woocommerce/checkout/review-order.php
    porto/woocommerce/checkout/thankyou.php
    porto/woocommerce/content-product-cat.php
    porto/woocommerce/content-product.php
    porto/woocommerce/content-single-product.php
    porto/woocommerce/content-widget-product.php
    porto/woocommerce/global/form-login.php
    porto/woocommerce/global/quantity-input.php
    porto/woocommerce/global/wrapper-start.php
    porto/woocommerce/loop/add-to-cart.php
    porto/woocommerce/loop/loop-end.php
    porto/woocommerce/loop/loop-start.php
    porto/woocommerce/loop/no-products-found.php
    porto/woocommerce/loop/orderby.php
    porto/woocommerce/loop/pagination.php
    porto/woocommerce/loop/rating.php
    porto/woocommerce/loop/sale-flash.php
    porto/woocommerce/myaccount/dashboard.php
    porto/woocommerce/myaccount/downloads.php
    porto/woocommerce/myaccount/form-add-payment-method.php
    porto/woocommerce/myaccount/form-edit-account.php
    porto/woocommerce/myaccount/form-edit-address.php
    porto/woocommerce/myaccount/form-login.php
    porto/woocommerce/myaccount/form-lost-password.php
    porto/woocommerce/myaccount/form-reset-password.php
    porto/woocommerce/myaccount/lost-password-confirmation.php
    porto/woocommerce/myaccount/my-account.php
    porto/woocommerce/myaccount/my-address.php
    porto/woocommerce/myaccount/my-downloads.php
    porto/woocommerce/myaccount/my-orders.php
    porto/woocommerce/myaccount/navigation.php
    porto/woocommerce/myaccount/orders.php
    porto/woocommerce/myaccount/payment-methods.php
    porto/woocommerce/myaccount/view-order.php
    porto/woocommerce/order/form-tracking.php
    porto/woocommerce/order/order-details-customer.php
    porto/woocommerce/order/order-details.php
    porto/woocommerce/order/order-downloads.php
    porto/woocommerce/order/tracking.php
    porto/woocommerce/single-product/add-to-cart/simple.php
    porto/woocommerce/single-product/add-to-cart/variable.php
    porto/woocommerce/single-product/meta.php
    porto/woocommerce/single-product/product-attributes.php
    porto/woocommerce/single-product/product-image.php
    porto/woocommerce/single-product/product-thumbnails.php
    porto/woocommerce/single-product/rating.php
    porto/woocommerce/single-product/related.php
    porto/woocommerce/single-product/review-meta.php
    porto/woocommerce/single-product/review-rating.php
    porto/woocommerce/single-product/review.php
    porto/woocommerce/single-product/sale-flash.php
    porto/woocommerce/single-product/short-description.php
    porto/woocommerce/single-product/tabs/tabs.php
    porto/woocommerce/single-product/title.php
    porto/woocommerce/single-product/up-sells.php
    porto/woocommerce/single-product-reviews.php
    
    ### Action Scheduler ###
    
    Canceled: 7
    Oldest: 2022-05-21 15:47:40 +0000
    Newest: 2022-06-07 20:35:18 +0000
    
    Complete: 60,059
    Oldest: 2022-05-24 14:19:29 +0000
    Newest: 2022-06-13 16:06:40 +0000
    
    Failed: 29
    Oldest: 2020-02-16 16:11:43 +0000
    Newest: 2021-10-26 12:00:12 +0000
    
    Pending: 10
    Oldest: 2022-06-13 16:11:40 +0000
    Newest: 2022-06-14 11:57:21 +0000
    
    ### Status report information ###
    
    Generated at: 2022-06-13 18:12:12 +02:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi @backlinkat,

    Thanks for sending over your system status.

    It sounds like a Javascript conflict on your site that prevents you from completing the setup.

    Did you try with another browser as suggested by Juan or tried opening your site using Private Browsing mode?

    Click here for private browsing instructions on different web browsers.

    If the above doesn’t help, could you please perform a full conflict test to see if the issue is caused by a plugin/theme conflict with WooCommerce? Here are the steps for doing a conflict test: https://docs.woocommerce.com/document/how-to-test-for-conflicts/.

    Let us know how it goes.

    Thread Starter Richard

    (@backlinkat)

    Thanks for reply, but this is the console error in the incognito browser related to
    WebSocket connection to ‘wss://public-api.wordpress.com/pinghub/wpcom/me/newest-note-data’ failed

    Could you check
    https://prnt.sc/QgvOz7ipzmax

    Mirko P.

    (@rainfallnixfig)

    Hi @backlinkat,

    Thanks for the screenshot with the browser console errors.

    Can you let us know if you’re able to complete the setup after following the below steps?

    1. Change the theme to Storefront
    2. Clear the cache on your caching plugins
    3. Disable cache at the server
    4. Disable all plugins (except WooCommerce)

    Does it work at this point?

    If not, contact Cloudflare’s support team as it seems that some security settings are blocking the API connection and thus causing trouble.

    Let us know how it goes.

    Hi there,

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Cheers!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can’t Complete Setup the Button Does Not Work’ is closed to new replies.