Can’t checkout on demo

  • Resolved svenv

    (@svenv)


    1 year, 6 months ago

    1. I want to confirm whether the plus code and full address is included on the order in the backend? We need it. Especially it’d be great if plus code can be a different field and in full.
    2. The State / County and postcode/zip field is not automatically filled in. https://prnt.sc/Mw-WHbg-Xkzt I did it manually. We would not want our customers to fill these fields.
    3. I was not able to proceed to checking out. It just keeps loading. https://prnt.sc/mnBQsh8GW2n8

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi there,

    #1 – The plus code is included in the address in the backend but unfortunately it would not be in a field by itself. It would be the first part of the address.

    #2 – This is an issue with some countries/cities because of a mismatch between the name WooCommerce expects for “State/County” and what Google actually sends from their API. So because of that it causes the state/county field to not always be changed. Its a known issue that I’m still planning how to best address so hopefully in the future it will be possible.

    #3 – The demo has expired, can you try creating another one to see if the same issue appears? If it does, can you then take a screenshot of the browser console and then send it here? You can see this article for how to access the browser console: https://balsamiq.com/support/faqs/browserconsole/ So please setup the demo again like you did before and send a screenshot of the browser console if the issue still happens.

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi there, I havent heard back from you in a few days, I’ll close this thread for now, feel free to open a new thread if you’re still experiencing issues.

Viewing 2 replies - 1 through 2 (of 2 total)
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