Can't change user password

Fixed it, had to remove the id from the first password field and remove the disable with js.

Could you go into more detail about what you had to fix?

Im having same issue.

On reset password page the input box is disabled. Please can you let me know how you fixed as its driving me crazy.

Thanks

I’m sorry @jason I didn’t received a notification with your answer.

@welshlamb, I’m looking exactly into what I did so I can send you exactly what to change, from what I remember you should literally remove the ID from the first password field in the HTML and then with js enable the field.

Give me a second though, I’m looking for the commit so I can show you.

Alright, I found the commit, this is what I did to the DOM

https://d.pr/i/16fyy

Literally, just removed the id from the HTML.

And this is what I did from the jQuery side.

https://d.pr/i/17M37

disregard the console log, I know is a dirty fix but I didn’t have much time and it worked.

Hope it helps!

Hi Jason,

I have no idea what all that is lol.

I thought i’d be able to edit the .php file for the reset password page ??

Is there a simpler way?

Thanks

I guess you could just add this to the php file, I didn’t test it though.

<script>
jQuery(document).ready(function($){
    jQuery('#pass2').removeAttr('id');

    if ( 'preferences' == section ) {
        jQuery('#pass1, #pass2, #pass1-text').prop('disabled', false);
    } else {
        jQuery('#pass1, #pass2, #pass1-text').prop('disabled', true);
    }
});
</script>

@eduardo

I really appreciate your help. Unfortunately it didn’t work. Hoping the plugin developer can stand in and take a look at my site. This is a major issue as have many forgetful users who need password resets.

They can get to the reset password page, although no input boxes are displaying to allow them to enter a password. I can’t work out why they are not displaying?

Thanks

Oh, so the password fields aren’t displaying at all, in my case the password fields were displaying but with the input option disabled so there was no way of typing inside them.

I can’t take a quick look to your site if you want, maybe it’s an easy fix.

you can send me an email to [email protected] if you want.