Can’t change the pixel ID

@bgervilliers, this has been reported a few times in the past, and unfortunately, we have not been able to identify what could be causing this.

We suspect, it may be because of interplay between plugins.

Things to try:
1. Uninstall this plugin, and reinstall it: We use standard wordpress configuration setup, uninstall usually removes all entries and a reinstall should enable you to start fresh.
2. View / Clear the configuration in the backend.

• View select * from wp_options where option_name = 'facebook_config' limit 1 \G
• Delete: delete from wp_options where option_name = 'facebook_config' ;

If you don’t mind, can you try option 1 first, and let us know if that worked. Option 2 should work, but needs access to your database. Additionally, can you share if you have any other facebook/pixel based plugins.

Facebook, mate, come on now.

Your solution is to have bgee run a direct sql query.
If you’re going to that extent… perhaps mentioned they should backup their db if you’re going to have them rolling in like that.

This is not a solution. This screams ‘this is not market ready’.

I’m not shitting on you because you’re facebook, i like facebook, use it myself. But, this is unacceptable for a company of your calibre. Do better.

This issue has been ongoing for quite some time now…

• This reply was modified 4 years, 12 months ago by downtownboogie.

I downloaded PixelYourSite.
And now it works.