• Resolved nachomateo

    (@nachomateo)


    Hi, I installed the plugin and tested the plugin, after try to change test mode to live mode, the checkout page only shows the test mode. All SSL modes are allowed. I don’t know what happens.
    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hi there!

    To get Stripe working in production, you’ll need to do two things:

    1. Make sure production keys are filled in
    2. Make sure Enable test mode is not selected

    Thread Starter nachomateo

    (@nachomateo)

    All it’s OK.

    Any idea?

    • This reply was modified 8 years, 2 months ago by nachomateo.
    Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Those options should solve it.

    The next step is to create a ticket at woocommerce.com and include admin credentials so that we can take a look at your site. Could you please do that and then let me know the ticket number?

    Thanks!

    Thread Starter nachomateo

    (@nachomateo)

    Hi! I created ticket this morning. The ticket number is: #515696

    Thanks.

    Hi,

    I have exactly the same issue. Everything is set to “live” mode, either in Stripe dashboard and Woocommerce checkout option. The live API key are also correct, but Stripe is still showing “TEST MODE” on checkout page.
    @Nachomateao, did you fix it on your sebsite?

    Thanks

    Having same issue here!

    I’ve the same issue,

    Please share the solution ??

    Plugin Support Mike M. a11n

    (@mikedmoore)

    Automattic Happiness Engineer

    Hi everyone,

    We’ve had similar reports of this issue recently. Each time, it’s turned out to be a conflict with another plugin. Would you all mind testing with only WooCommerce and Stripe enabled while using the Twenty Sixteen theme? At least one case has been narrowed down to an incompatibility with WPML.

    Looking forward to your findings ??

    ambreww

    (@ambreww)

    Hi,

    Since we switched back to the previous version of WPML (we had other bugs), then it’s perfectly working.

    Hi,
    Since I’ve updated the Woocommerce Stripe Payment Gateway to its latest version, I’m back to TEST mode again.
    This morning, I’ve updated WPML to its latest version and it worked again for few minutes. Now, the TEST mode is back again… the only way to make it working is to disable WPML.
    So I double confirm that there is an incompatibility between WPML and Woocommerce Stripe Gateway.

    I’m really looking for help.

    Thanks

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘Can’t change test mode to live mode’ is closed to new replies.