Can’t change status from scheduled to published

  • Resolved ididdit

    (@ididdit)


    2 years, 9 months ago

    The attached link, as well as one other event, both of which were edited after updating the plugin, have moved from having the event status ‘published’ to ‘scheduled’. The page itself doesn’t give me the option to change this, with the drop-down menu only displaying scheduled, pending review and draft. In quick edit mode I can choose ‘published’, but when I click update, it reverts back to scheduled. These events are not showing in my events calendar. How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi

    Glad you reached out.

    That sounds odd after the update. You might have a conflict with a plugin or theme causing the option to disappear.

    Try these troubleshooting steps to see if you get the ‘Publish’ option:

    1. Check the Scheduled date of the event and modify it to something in the past. Then click Update.

    2. Make sure that you are logged into your WordPress dashboard as an admin.
    Try creating a new event and see if the Publish option appears as expected for that event.

    3. If none of of those options work, I recommend testing for conflicts to narrow down the issue to find what’s causing the option to disappear.`Here is a how-to guide with steps to follow :?https://theeventscalendar.com/knowledgebase/k/testing-for-conflicts/#look-for-solution.

    Thanks
    Rob

    Thread Starter ididdit

    (@ididdit)

    Unfortunately I’m only a site-level admin (the site is managed by media agency through their WordPress network account), so I can’t take any of these steps. I’ll reach out to them and hopefully they can troubleshoot on my behalf. Thanks!

    Plugin Support Abz

    (@abzlevelup)

    Hello @ididdit, I see. This would require attention to detail in pinpointing the conflict on your end, please do reach out to them. We’d leave this thread open and keep us posted. No worries, we’re here to help.

    Best,
    Abz

    Plugin Support Abz

    (@abzlevelup)

    Hey @ididdit, this thread has been inactive for a while, so we’re going to go ahead and mark it Resolved. Please feel free to open a new thread if any other questions come up, and we’d be happy to help.

    Cheers,
    Abz

Viewing 4 replies - 1 through 4 (of 4 total)
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