• Resolved redqrystal

    (@redqrystal)


    Once I’ve set the values of the following I can’t change them or turn them off or anything. Not before installing WPML and not after it. Not before deleting and reinstalling the plugin and not after it.
    Not before disabling a payment method and not after it.

    In my case it’s about the following values:

    Item Title
    Fixed charge
    Percent charge

    Also, when I trie to change any strings of the plugin with WPML and save them, they just don’t change/save

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Hi,

    to help you out I need to know a bit more details about your setup.

    Testing theme and/or plugin conflict

    1. Check for updates and install them.
    2. Install Storefront theme and activate it.
    3. Turn off all plugins except WooCommerce and WooCommerce Pay for Payment. Is it working? If yes, you are likely to have a plugin conflict on your site. If you activate them one by one you will find the one is causing the problem.

    Let me know how it proceeds,
    Karolina

    Thread Starter redqrystal

    (@redqrystal)

    Tried that but doesn’t seem to make a difference. Can I provide you with login cridentials to check it?

    Or is there a way to change the values in php or database?

    Kind regards,
    Bram

    Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Hi @redqrystal,

    I would love to, but I can’t because they will ban me here. The moderator policy is really strict. You can share with me some kind of testing site or a duplicator package, but I can’t access you live site and see or be able to modify them, because of security reasons.

    On which page exactly are you trying to modify the fields? In WooCommerce > Payment > selected payment options or in WPML String translation? In WPML string translation you can modify only the translated versions and you have to “mark them as translated”, to show them online.

    Hi, that’s really weird, could you send me a debug log? Turn on WP DEBUG and send me the log, either post it here or to karolina[at]kybernaut.cz

    The following code, inserted in your wp-config.php file, will log all errors, notices, and warnings to a file called debug.log in the wp-content directory. It will also hide the errors so they do not interrupt page generation.

     // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );
    
    // Use dev versions of core JS and CSS files (only needed if you are modifying these core files)
    define( 'SCRIPT_DEBUG', true );

    NOTE: You must insert this BEFORE /* That’s all, stop editing! Happy blogging. */ in the wp-config.php file.

    Eventually, can you send me a WooCommerce System Status Report? You will find it in WooCommerce > System status and that click on Get system Report.

    Thanks for the details,
    Karolina

    Thread Starter redqrystal

    (@redqrystal)

    That’s a weird policy though… but okay
    That’s all getting way to complicated for me for a plugin…
    I’ll just leave it the way it is for now!

    Thanks for the fast response!

    Plugin Author Karolina Vyskocilova

    (@vyskoczilova)

    Hi @redqerystal,
    I think the policy is fair – what if something broke down after you give me the access? It would make me a hard time to even prove that I haven’t logged in yet.

    However, ok, we’ll keep it like that. When you feel like doing some other testing, let me know, I will help.

    You are more than welcome,
    Karolina

    Hi, I have the same issue, any news?

    Chris

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Can’t change settings after saving them once’ is closed to new replies.