Can’t change meeting date

Viewing 9 replies - 1 through 9 (of 9 total)

  • Hello, @yasbadri

    We tested this case on our test websites and didn’t find any issues with changing the date:

    Set date:
    screenshot
    Result:
    screenshot
    Set new date:
    screenshot
    Result:
    screenshot

    By clicking on the link you provided, I could not find the page with the zoom meeting.
    The 404 error does not apply to this case and should not occur unless the code has been modified by third-party developers.
    First of all, please make sure that your system configurations meet the requirements:

    https://docs.stylemixthemes.com/eroom/getting-started/system-requirements

    Also please make sure you don’t have third-party plugins or theme installed that might conflict with using similar functions.

    Best regards.

    Thread Starter yasbadri

    (@yasbadri)

    Hi, Thanks for your comeback.

    Strange ! It’s normal that you didn’t find the meeting page, because I created a clean installation and installed only your plugin to avoid any conflict with another plugin or theme. I’m not creating any page, nothing! Can you send me an email address so that I can give you access to the backend, so you can test for yourself. I’ll make a video for you to understand better.

    https://www.loom.com/share/3214ab1034944b53aeaf56ed8b0c5146

    My config :
    Wordpress 6.02
    Serveur Web Apache
    PHP 7.4.30
    WP_MAX_MEMORY_LIMIT 512M
    mysqlnd 7.4.30

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    Hello @yasbadri,

    We tried to recreate the problem on our side but the meeting date is displaying a changed date on our side:

    https://www.loom.com/share/6f82273b59cc43c9b6c13b38e1accf61

    Can you please test the problem using different browsers and devices?

    Regards

    Thread Starter yasbadri

    (@yasbadri)

    Hi, thanks for your come back.
    Yes, trying on another browser (chrome) it works fine. The problem is therefore present on Safari Version 16.0 (17614.1.25.9.10, 17614) on a MacOS Monterey Version 12.6 and on Safari mobile version too.

    Can you see and fix this problem on safari desktop and mobile?

    Thanks

    Hi, @yasbadri

    Thanks for your reply.
    Since Safari has its own data transfer protocol and often updates its browsers, with the release of new versions, constant code changes are required to be compatible with the latest version. We sent this request to the developers for a solution, it will take some time.
    As a temporary solution, please use the Chrome browser to work correctly.

    Best regards.

    Thread Starter yasbadri

    (@yasbadri)

    Hi,

    Ok thank you for your action. I will wait for a new update.

    Regards.

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    You are welcome! ??

    Please feel free to create new topics in case of any other questions.

    Best wishes

    I am having this same issue with Internet Explorer. Are there plans to fix this issue?

    Plugin Support EricStylemixThemes

    (@ericstylemixthemes)

    Hello @funeralstreamingaz,

    The issue should be fixed in future updates. Due to limited recourses the development process may take more time than expected.

    We can recommend using Microsoft Edge because Internet Explorer 11 desktop application ended support for certain operating systems.

    Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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