• Resolved lishane31

    (@lishane31)


    I want full insurance coverage on all packages since a lot of them are very expensive, however there is no option to change it when purchasing labels through woocommerce. How do I go about this without having to go on another site and purchasing labels separately?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter lishane31

    (@lishane31)

    Here is what I meant:

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello lishane31,

    Thank you for your reply.

    I understand you want to change the value of insurance coverage when purchasing labels.

    Please note that purchasing labels is not a core feature of WooCommerce.
    May I ask which plugin you are using for this feature?

    It would be best to contact plugin support as this forum is intended for WooCommerce core support only.

    Looking forward to your response. ??

    Thread Starter lishane31

    (@lishane31)

    Hi @doublezed2

    Thank you for the reply, I actually did not know a plugin is required for this. Is there any one you recommend with this functionality? I mainly use USPS to ship

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello lishane31,

    Thank you for your reply.

    You said you are already purchasing labels through WooCommerce.

    However there is no option to change it when purchasing labels through woocommerce

    This is why I thought you already had a plugin to purchase shipping labels.
    Please correct me if I have misunderstood this and tell me which steps you are taking to purchase labels.

    WooCommerce Shipping is an extension that offers printing USPS, UPS, and DHL labels within your site.
    Please take a look at it and let me know if you have any questions.

    To help you further, please share your site’s System Status Report with me.
    You can paste it into https://pastebin.com and share the link here.

    Looking forward to your response. ??

    Thread Starter lishane31

    (@lishane31)

    The paste bin is here https://pastebin.com/6KiD68H4

    Essentially my problem is this, I am using woocommerce shipping. When I get label for shipping, I want to be able to change the insurance coverage for this shipment to cover the entire shipment. However, when I select a label to buy, as you can see from above there is no option to change the insurance. It only covers up to $100, which is too low for most of my products. Please tell me how I may enable the option to buy additional insurance, or if another plugin can help with this.

    @doublezed2

    Plugin Support Moses M. (woo-hc)

    (@mosesmedh)

    Hi @lishane31,

    I reviewed your system status report and noticed that you have the WooCommerce Shipping plugin installed, which seems to be what you’re using to purchase labels.

    WooCommerce Shipping currently provides default insurance coverage of up to $100. However, there is no built-in option to increase the insured amount directly when purchasing labels.

    I found that this feature has already been requested here: Feature Request – Add Additional Insurance to USPS Shipping Methods. You may want to upvote or follow the request for any updates.

    To purchase higher insurance, I’ll advise making use of third party services for this.

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.