Can’t change checkout form WooCommerce; error no payment method
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Hi,
Last week I found out why my WooCommerce checkout page isn’t working anymore. There is a problem with my payment options, giving an error “no payment options available”. Here I read that’s because checkouts blocks are not compatible with Mollie and I should revert to checkout shortcodes: https://woocommerce.com/document/cart-checkout-blocks-support-status/#reverting-to-shortcodes
However, reverting to shortcodes doesn’t work. For one, the ckeckout block is locked so I can’t delete it. And when I make a new page, add only shortcode and in WooCommerce > Settings > Advanced change page settings to this new page, it simply doens’t accept and redirects to the old checkout page again.
I already tried deactivating all plugins; that did not work.
I also checked all payment settings, API keys, etc. There is nog problem connecting to Mollie since I was able to return a previous payment from a customer. The problem seems to be specifically with the checkout page.Does anyone know how I might solve this?
System report:
WordPress Environment WordPress address (URL): https://dichterbijdegrond.nl Site address (URL): https://dichterbijdegrond.nl WC Version: 8.0.3 REST API Version: ? 8.0.3 WC Blocks Version: ? 10.6.6 Action Scheduler Version: ? 3.6.1 Log Directory Writable: ? WP Version: 6.3.1 WP Multisite: – WP Memory Limit: 512 MB WP Debug Mode: – WP Cron: ? Language: nl_NL External object cache: ? Server Environment Server Info: nginx PHP Version: 7.4.33 PHP Post Max Size: 2 GB PHP Time Limit: 1200 PHP Max Input Vars: 6144 cURL Version: 8.0.1 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.26-MariaDB-log Max Upload Size: 2 GB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 8.0.3 WC Database Prefix: wp_ Totale database grootte: 57.37MB Database gegevens grootte: 54.18MB Database index grootte: 3.19MB wp_woocommerce_sessions: Data: 0.22MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_order_itemmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_actions: Data: 0.08MB + Index: 0.11MB + Engine InnoDB wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_actionscheduler_logs: Data: 0.08MB + Index: 0.03MB + Engine InnoDB wp_commentmeta: Data: 0.27MB + Index: 0.14MB + Engine InnoDB wp_comments: Data: 0.19MB + Index: 0.09MB + Engine InnoDB wp_donate_mollie: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_donate_mollie_donors: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_donate_mollie_subscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_mollie_pending_payment: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_options: Data: 2.17MB + Index: 0.14MB + Engine InnoDB wp_postmeta: Data: 3.31MB + Index: 0.52MB + Engine InnoDB wp_posts: Data: 45.19MB + Index: 0.81MB + Engine InnoDB wp_surecart_integrations: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wdplugin_api_key: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wdplugin_config_widget: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wdplugin_style: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpml_mails: Data: 1.52MB + Index: 0.00MB + Engine InnoDB Post Type Counts attachment: 801 attachment_proxy: 21 customize_changeset: 130 custom_css: 1 feedback: 56 jetpack-portfolio: 2 jetpack_migration: 2 jp_img_sitemap: 6 jp_sitemap: 6 jp_sitemap_master: 6 nav_menu_item: 12 page: 33 post: 143 product: 5 pt_payment: 9 revision: 3138 sc_cart: 1 sc_form: 5 shop_order: 50 shop_order_refund: 3 wp_block: 1 wp_global_styles: 2 wp_navigation: 3 wp_template: 3 wp_template_part: 2 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (13) Akismet Anti-Spam: Spam Protection: door Automattic - Anti Spam Team – 5.2 CoBlocks: door GoDaddy – 3.1.3 Crowdsignal Forms: door Automattic – 1.7.0 WordPress.com Editing Toolkit: door Automattic – 3.76818 Gutenberg: door Gutenberg Team – 16.5.1 Jetpack: door Automattic – 12.6-a.1 Layout Grid: door Automattic – 1.8.4 Mollie Payments for WooCommerce: door Mollie – 7.3.12 Page Optimize: door Automattic – 0.5.4 Paytium: door David de Boer – 4.4.1 Crowdsignal Polls & Ratings: door Automattic Inc. – 3.0.11 WP Menu Cart: door WP Overnight – 2.14.1 WooCommerce: door Automattic – 8.0.3 Inactive Plugins (2) SureCart: door SureCart – 2.5.2 WP Mail Logging: door WP Mail Logging Team – 1.12.0 Dropin Plugins (2) advanced-cache.php: advanced-cache.php object-cache.php: Memcached Must Use Plugins (1) WP.com Site Helper: door – Settings API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Winkelbasis: #16734 - /winkel/ Winkelwagen: #16735 - /winkelwagen/ Afrekenen: #16736 - /betalen-2/ Mijn account: #16737 - /mijn-account/ Algemene voorwaarden: #16992 - /algemene-voorwaarden/ Theme Name: Jackson Version: 1.0.3 Author URL: https://automattic.com/ Child Theme: ? Parent Theme Name: Blockbase Parent Theme Version: 3.1.14 Parent Theme Author URL: https://automattic.com/ WooCommerce Support: ? Niet aangegeven Templates Overrides: /wordpress/plugins/woocommerce/8.0.3/packages/woocommerce-blocks/templates/notices/error.php /wordpress/plugins/woocommerce/8.0.3/packages/woocommerce-blocks/templates/notices/notice.php /wordpress/plugins/woocommerce/8.0.3/packages/woocommerce-blocks/templates/notices/success.php Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-09-01 15:04:27 +02:00 Options: ? Notes: 112 Onboarding: completed Action Scheduler Afgerond: 101 Oldest: 2023-08-01 15:45:48 +0200 Newest: 2023-09-01 12:41:02 +0200 Mislukt: 13 Oldest: 2023-02-15 16:11:12 +0100 Newest: 2023-09-01 12:09:41 +0200 In afwachting: 1 Oldest: 2023-09-01 18:25:30 +0200 Newest: 2023-09-01 18:25:30 +0200 Status report information Generated at: 2023-09-01 12:44:02 +02:00
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