Cant change body text

  • Resolved carlbgc

    (@carlbgc)


    2 years, 10 months ago

    Hello,

    I can change the rest of the email just fine. But whenever I change the body text it doesnt actually change. Its saved, I can go to a different page and come back and its still correct in the editing box, but not the email preview or actual emails sent. Also if I toggle the body text off, it doesnt remove it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author WebToffee

    (@webtoffee)

    Hi @carlbgc,

    Greetings from WebToffee!

    We are sorry for the inconvenience caused. We will look into it and will get back to you soon.

    Plugin Author WebToffee

    (@webtoffee)

    Hi @carlbgc,

    Greeting from WebToffee!

    Thanks for waiting. We have addressed the issue in the latest version of our plugin. Kindly update the plugin to the latest version (v1.2.2) and check. Let us know if anything.

    Hi there,

    i have installed v1.2.2 and body text still not working.
    I can change everything else, preview looks good, test mails also perfect.
    But when it comes to real life order emails, then there is no body text!

    Please help, thx!

    Plugin Author WebToffee

    (@webtoffee)

    Hi @kjellsuemegi,

    Thanks for reaching out to us. We are sorry for the delayed response.

    We will look into it in our testing environment and will get back to you soon.

Viewing 4 replies - 1 through 4 (of 4 total)
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