Can’t change background image after update.

  • Resolved JapeNZ

    (@japenz)


    1 month, 2 weeks ago

    Hi there,

    After updating I can’t change teh background image.

    Is there a setting I need to change?

    Thank you for your help!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter JapeNZ

    (@japenz)

    Reverting back to 5.1.2 fixed the issue.

    Hii @japenz

    Thank you for reaching out!

    Could you please share screenshots of the customiser settings where you’re encountering the issue with changing the background image? This will help us better understand the problem and assist you more effectively.

    Looking forward to your response!

    Regards
    Maheswar

    Thread Starter JapeNZ

    (@japenz)

    Hi @maheswar1manyam,

    Thank you for taking a look at this.

    The setting is in global settings, colours & backgrounds.

    Previously I could click on the current background image and it would bring up media library ‘select image’.
    Now clicking the existing image doesn’t do anything.
    If I remove the background image I can then select a new one, but after saving the background reverts back to the previous image.

    • This reply was modified 1 month, 2 weeks ago by JapeNZ.

    Hii @japenz

    Thank you for sharing the screenshots.

    Could you please raise a ticket at?[email protected]?to assist you further regarding this issue?

    Regards
    Maheswar

Viewing 4 replies - 1 through 4 (of 4 total)
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