Can’t change any settings in plugin

  • Resolved holasofia

    (@holasofia)


    4 years, 9 months ago

    I have created successfully a header in my website using this plugin.
    But every time I want to change something from plugin I get sent to 404 page. I’m not able to change nothing.

    Any ideas about what could be the problem?

    Thanks! :))

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey @holasofia,

    Thanks for reaching out to us.

    Can you share which version of our plugin you have installed? You can find these details by going to the “Plugins” menu.

    Thread Starter holasofia

    (@holasofia)

    Hello! Thanks to you for your reply ??
    Version 4.7.5

    Plugin Contributor Lap

    (@lapzor)

    Can you please deactivate and then delete the plugin and install a fresh copy of the plugin via Plugins > Add new (search for Mailchimp for WordPress).

    Your settings will be saved.

    Let me know if that doesn’t solve it.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter holasofia

    (@holasofia)

    Hello!
    I followed your instructions but the same error appears.
    404 page every time I want to make some changes in the plugin settings :/

    Plugin Contributor Lap

    (@lapzor)

    Please send a link to this thread to suppot @ mc4wp.com

    Thanks!

    Thread Starter holasofia

    (@holasofia)

    https://www.ferbolagay.com/
    is the website
    plugin is in the header

    Plugin Contributor Lap

    (@lapzor)

    Please send us an email at the address mentioned above and put a link to this thread in the email. Thank you!

Viewing 7 replies - 1 through 7 (of 7 total)
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