Can’t change admin email

  • Resolved Jonas Grumby

    (@ss_minnow)


    4 years, 8 months ago

    Hello,

    I’m unable to change the admin email on my sites.

    I get an email asking me to update it, I change it, underneath that a line appears saying “The new address will not become active until confirmed.”

    Then I get an email, I click the link and it takes me to the same admin page. There is a message that says “There is a pending change of the admin email to [email protected]. Cancel”. There is no option to confirm anything. There is only an option to cancel the request.

    I really would like to disable this feature entirely. I’m capable of knowing when I want to change my admin email address. I don’t need all of these confirmation emails that don’t work.

    Thanks for any info

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hallo ??

    It isn’t possible to tell what is causing your confirmation issue from the information provided.
    You may want to disable all plugins and then turn them on one by one to see if you can identify which one is causing the issue.
    You may also want to re-install WordPress core via the Updates tab in /wp-admin/ in case there have been any modifications to your core files.

    The confirmation for the change of an administrator e-mail isn’t really because developers think you’re going to change your e-mail on a whim. It is to protect your site from cross-site scripting and the like, particularly as those issues can be caused by plugins (which people can write themselves or download from anywhere).

    Thread Starter Jonas Grumby

    (@ss_minnow)

    Thanks. WordPress Firewall 2 was causing it on one site. Wordfence Security on the other one.

    Thread Starter Jonas Grumby

    (@ss_minnow)

    I also see that the plugin site for WordPress Firewall 2 brings up a 404 error so I assume that it’s no longer being supported and will replace it.

Viewing 3 replies - 1 through 3 (of 3 total)
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