Can’t browse between different galleries

  • Resolved bgl5

    (@bgl5)


    1 year, 1 month ago

    Can’t browse between different galleries i the album anymore.

    When clicking on next or a number, you only end up on page 1. However, it works fine to browse between different images in a gallery.

    It has worked fine before but all of a sudden it doesn’t work. It is also not possible to change the path in the URL to another page in the album. The path shows the correct page, but it is always the first page in the album that is displayed.

    The album is accessed by clicking on Fotogalleri in the menu.

    Any suggestions for solutions are gratefully accepted.

    • This topic was modified 1 year, 1 month ago by bgl5.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi,

    We are sorry to hear of the problem. There are 2 things you may want to try first:

    1. Edit the page, edit “NextGen Gallery” block from the page and press “Insert Gallery” button without doing any changes, then publish the page’s changes (this will update the shortcode construction in case of using a legacy construction).
    2. Select the album from “NextGen Gallery>>Manage Albums” and press “Update” without having to do any other changes. This should update the album slug, and in some of the cases that can fix the navigation problem.

    If the above doesn’t help, please contact our support team directly at https://www.imagely.com/report-bug/ indicating this thread’s URL.

    Thanks

    Thread Starter bgl5

    (@bgl5)

    I have tried the suggested arrangements several times but unfortunately it does not help.

    Tried almost everything, disabled different plugins several times, changed themes, tried different versions of NextGen and different settings in NextGen, different versions of PHP, different browsers but unfortunately without success.

    There is an error code when I review the code in the browser. ”shave is not defined”

    jQuery.Deferred exception: shave is not defined @https://website.com/wp/wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_album/static/init.js?ver=3.41:6:9 e@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:26990 Deferred/then/l/</t<@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:27292 setTimeout handler*Deferred/then/l/<@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:27556 c@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:25266 fireWith@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:26015 fire@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:26051 c@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:25266 fireWith@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:26015 ready@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:29074 P@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:28846 EventListener.handleEvent*@https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:29226 @https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:220 @https://website.com/wp/wp-includes/js/jquery/jquery.min.js?ver=3.7.0:2:225 undefined

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @bgl5

    We are sory to hear that the issue persists.

    There also might be a conflict between NextGEN Gallery and another plugin or the theme causing the pagination to fail.

    If you’d like to test for conflict, you can begin by creating a backup of your site (if you don’t have a way to do this yet, here are some WPBeginner-recommended options: https://www.wpbeginner.com/plugins/7-best-wordpress-backup-plugins-compared-pros-and-cons/).

    Next, deactivate all plugins except NextGEN Gallery to see if there are any changes to the issue. If so, you can reactivate them one by one while observing for any change to the plugin to identify the conflicting plugin.

    If the error persists, you might want to test for theme conflict by switching to a default WordPress theme like TwentySeventeen to see if this resolves the issue. Once you’re able to identify the conflicting plugin or theme, you might want to reach out to the plugin or theme’s support to see if they can provide a solution for this.

    I hope this helps! Could you please let me know if you have any questions?

    Thanks! ??

Viewing 3 replies - 1 through 3 (of 3 total)
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