First of all sorry that you feel that way but we don’t think our plugin is useless for the site which already has users. Yeah, your old users won’t be able to see the new fields you just recently added on your registration form in the middle of nowhere and why would they? because they didn’t fill that information at the time they registered on your site. You could have been using any xyz plugin to register your old users or default WordPress registration form. Only new users who actually filled our plugin registration form would be able to see the fields they have filled.
However, we do have a paid addon if you want to map your old users to the new recently created form. And we don’t think that’s wrong. We haven’t said that our free plugin will meet each and every condition you have imagined for.
Basically we think that 1 star should be given to plugins with very weak support, failing code, bugs that break sites, have security issues and developer not responding to fix those. Giving one-star review just because you don’t find that one feature that you need in free is so harsh. Despite all those features on the free version, providing continuous support, it’s really sad to see 1 star review.
I hope you understand that we have developers that are actively developing the plugins, providing support, fixing bugs. This all comes at a cost. We have our own bills to be paid. It’s better to use a premium plugin that is actively being developed rather than a free plugin that meets all your needs but abandoned.
Also, I see our team even talked to you in chat and provided a coupon discount. I don’t know what could we do more. Expecting everything to be free or really cheap won’t cut it. Today or tomorrow we will have to shut down.
I hope you will re-adjust the rating. We think we deserve more than one star. Good luck with finding a free plugin that meets your needs.
