Can't Backup – need some help!

  • Hi,

    I am having some problems doing a backup of my blog. I have no bases of programming, so I went looking for some easy solutions!
    I am trying to back up everything from my blog, as I will be closing it down soon, so I want all the database + content (including pictures, videos, etc) backed up.
    I hope you can help me.

    I installed the Plugin “BackUpWordPress” but it seems not to be working…
    What I did was:
    1. Install the plugin
    2. Activated the plugin
    3. went to tools/backups
    4. started back up

    I did this 2 days ago, and it still says “Backup running”.
    And I have no back up.
    Am I missing a step here?

    Do you think this plug in is a good option? Or do you have another solution?
    It would be great if you could help me!

    Best,

    Sofia Evans

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi Sofia,

    I’m the developer of the plugin.

    Thanks for reporting your issues, hopefully we can get them sorted for you so you can backup happy.

    Could you try updating to the latest version and also de-activating and re-activating the plugin to see if that resolves your issues.

    If it doesn’t then let me know and I’ll look at what I can do to debug the issue further.

    Thread Starter sofiaevans

    (@sofiaevans)

    Hello Tom,

    I did what you said and I seem to continue with the same problem. (but it is a big backup: approximately 962 MB, not sure how long it should take)

    Hi Sofia,

    I’ve emailed you with some specific debug questions, let me know if you didn’t get it.

    I’m resolving this ticket due to inactivity, please re-open if your still having issues.

Viewing 4 replies - 1 through 4 (of 4 total)
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