can’t backup

  • Resolved sailors

    (@sailors)


    7 years, 4 months ago

    Hi,

    I just installed it yesterday and am trying to backup at very first time but there is no backup button to start. I can’t click on the date in the Backups calendar. Please help.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPTimeCapsule

    (@wptimecapsule)

    Hi there,

    Thanks for installing WPTC plugin. Once you configure the settings, the backup will be initiated automatically. So there won’t be an option to start the first backup on your WordPress site. But after the primary backup is completed, you can initiate the incremental backups under WP Time Capsule -> Settings -> Backup -> Backup now.
    WPTC backups the changed files and DB on your site every day. So there is no point in selecting a particular date to schedule backups. You should only choose the time to schedule the backup. Hope this clears the air. Feel free to inquire or discuss further.

    Note: If you experience any problems with your first backup, I kindly request you to write to us at [email protected]

    Cheers!
    Asvin

Viewing 1 replies (of 1 total)
  • The topic ‘can’t backup’ is closed to new replies.