Can’t authenticate dropbox–multiple failures

  • Resolved myroxie

    (@myroxie)


    5 years, 10 months ago

    I have now tried to authenicate my dropbox connection at least 20 times. Each time it pretends to be OK. But then I start getting a nag “UpdraftPlus notice: Ensure you are logged into the correct account before continuing. Follow this link to authorize access to your Dropbox account (you will not be able to backup to Dropbox without it).” so I go through the motions of authenicating AGAIN!!!. Only to see the nag again. So then I go to my dropbox account and sure enough there are backups there…that arent’t supposed to be there (according to the nag).while it still isn’t authenticated. This is getting very tiresome. Soon I will switch to a different plugin as this one is being very annoying.Is there any help for me?

    The page I need help with: [log in to see the link]

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  • Hi,

    Can you please try to Wipe settings from UpdraftPlus > Advanced Tools > Wipe Settings, Click Wipe settings button.

    Then again try to authenticate with your Dropbox account.

    Check if Wipe settings helps to fix the issue.

    Thanks,
    Harshad

Viewing 1 replies (of 1 total)
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