Can’t authenticate

  • Resolved benbenasc

    (@benbenasc)


    8 years, 3 months ago

    Hello,

    Thanks for the plugin!!

    After having installed and activated plugin, I am trying to authenticate, but when clicking on the ‘authentication’ link, the screen sort of just greys out a little, and nothing more happens. Any ideas?

    Thank you,
    Ascha

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    It could be your browser or a browser extension. Please try the following:

    1. Use an Incognito/Private window of your browser while authorizing.

    or

    2. Try to authorize using a different browser.

    Thread Starter benbenasc

    (@benbenasc)

    Hi Alin, thanks so much for getting back to me. I have tried both options now, but I still have the same problem. It just looks like this: https://cubeupload.com/im/By9yNF.png

    Best,
    Ascha

    Hi,

    I think this is a confusion, what you have there is not my plugin.

    You can either install mine and see how it goes or continue to use that one, but in this case you’ll need to identify the right support foeum.

    Thread Starter benbenasc

    (@benbenasc)

    My goodness, it isn’t, I’m so sorry! I must have clicked the link to you plugin.

    I installed your plugin and it’s running beautifully, thank you!

    Best,
    Ascha

Viewing 4 replies - 1 through 4 (of 4 total)
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