Can’t add variation with lot of values to cart

  • Resolved vbosch

    (@vbosch)


    2 years, 5 months ago

    I’ve added a variable product to my website. The product has 4 types of attributes, these attributes all have the same values, shown here: https://ibb.co/R9ct0j6
    (Worst is Dutch for sausage)

    After this, I’ve added one variation, where you can choose any value for every attribute, and the price always stays the same: https://ibb.co/JRkRtBR

    Now at the front-end it looks like this, as it’s supposed to: https://ibb.co/NjfpsWw

    The user can now select any combination and should always get the same price.

    The problem is I can’t add this variable product to the cart. If I select values and try to add it to the cart, I get the following message: “Worst 1, Worst 2, Worst 3 en Worst 4 zijn vereiste velden” (… are required fields).

    Is this type of variable not possible, or is something else wrong? Adding all possible variations is not an option because this will add 4096 variations.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Roxy

    (@roxannestoltz)

    Hi @vbosch ,

    Thanks for reaching out!

    I understand that you are having issues with variations not being added to the cart.

    I have not been able to reproduce this issue on my test site, which uses the WooCommerce Storefront theme, as I am able to select from each variation and add it to my cart, as seen in the screenshot below.:

    https://snipboard.io/Dg6xAb.jpg

    As a first step, please could you navigate to WooCommerce > Status > Tools and ;

    – Delete Orphaned variations
    – Clear WooCommerce transients
    – Clear expired transients
    – Regenerate Product lookup tables

    Please let me know how this goes and if it makes any difference?

    Thanks!

    Thread Starter vbosch

    (@vbosch)

    Hi Roxanne,

    Thanks for taking your time to respond.

    I also tried it with the Storefront theme now, and the issue still happened. Then I decided to try deactivating some plugins, and I found out that a plugin made this issue happen. I should’ve tested this before asking here, so I’m sorry for wasting your time..

    Hi @vbosch

    Thanks for sharing the screenshots but is it possible to share the product URL? That way we will be able to check the problem ourselves.

    I would recommend double checking whether the product is set up correctly. Here’s our documentation for your reference: https://woocommerce.com/document/variable-product/

    If the steps suggested above by Roxanne do not help, please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter vbosch

    (@vbosch)

    Hello Margaret,

    Thanks for your response, but the issue is currently resolved.

    Plugin Support Kaushik S. a11n

    (@kaushiksomaiya)

    Hi there @vbosch

    I should’ve tested this before asking here, so I’m sorry for wasting your time..

    No worries at all! Feel free to contact us for any other issues.

    Have a great week ahead! ??

    Roxy

    (@roxannestoltz)

    Hi @vbosch ,

    You are very welcome! Glad you managed to find the culprit ??

    Best,

Viewing 6 replies - 1 through 6 (of 6 total)
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