can’t add new pages and edit existing pages

  • Resolved gk18aae

    (@gk18aae)


    1 year, 7 months ago

    Hi，when I click on add new page，there’s an error in the pages and I can’t edit them.

    I ask this question on the forum and someone replied to me with his response:

    Sorry to hear that, and thank you for the screenshot. I did some troubleshooting and noticed the issue disappeared if I deactivated the Ultimate Blocks plugin. I’ve kept the plugin deactivated for now. Can you check again?

    If it works for you now, you can try activating Ultimate Blocks again to see if the problem returns. If it does, you would need to contact Ultimate Blocks support for help with this, as the plugin is developed by them.

    When contacting their support team, you can share the screenshot with them so that they know what it looks like with the plugin active. You can also try deactivating, deleting, and reinstalling the plugin to see if that helps.

    You can post on the plugin’s support forum here. A free www.remarpro.com account will be needed to post on that forum.

    image URL：https://postimg.cc/7J1yN2qW

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor erdembircan

    (@erdembircan)

    Hello @gk18aae,

    Sorry to hear you are having this issue. Can you please provide your PHP version and also any errors messages you are getting both for server and browser so we can investigate it?

    Best regards.

    Thread Starter gk18aae

    (@gk18aae)

    Hello @erdembircan,

    Thank you for your reply. My PHP version is 7.4.33 (Supports 64bit values). The only errors message I’ve found so far is that I can’t edit pages, either the ones I already have or add new pages. can you help me out asap? I’m in a hurry to change something in the site and I need to show it to other people next week.

    Thank you！
    Best regards

    Plugin Contributor erdembircan

    (@erdembircan)

    Hello @gk18aae,

    Please open a support thread here so we can investigate the issue more in depth since we couldn’t recreate it on our end.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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