Can’t add new group

  • Resolved kitsufox

    (@kitsufox)


    9 months, 3 weeks ago

    I’m trying to get PublishPress Permissions working. I already have capabilities installed (and love it!). Permissions will solve some problems for me.

    Every time I try to add a new group I get a “Sorry, you are not allowed to access this page.” message. I’ve already made sure the admin role has all capabilities for Permissions.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @kitsufox

    Thanks for using PublishPress Permissions.

    Could I confirm with you that you are on Administrator role, but when you add new group, you got “Sorry, you are not allowed to access this page.” ?

    Thread Starter kitsufox

    (@kitsufox)

    that is correct.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @kitsufox Are you on multisite environment?

    Thread Starter kitsufox

    (@kitsufox)

    No. Independent single site installation.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @kitsufox I could not replicate this issue.

    Could you please check by temporarily deactivating all plugins except PublishPress Permissions and see if the issue persists?

    Thanks,

    Thread Starter kitsufox

    (@kitsufox)

    Not only did I deactivated and tested (it resolved the issue), I reactivated plugins one by one to learn what the conflict was.

    Permissions works properly as long as WP Custom Admin Interface isn’t active.

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @kitsufox Thanks for that useful info.

    I think this happens because some setting on WP Custom Admin Interface, since my site working fine even when having WP Custom Admin Interface + PublishPress Permissions active.

    Can you please try to check the setting that interfere it?

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved. If you have any further questions, please reply again here, or you can start a new thread.

    Thanks,

Viewing 8 replies - 1 through 8 (of 8 total)
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