Can’t add new fields

  • Hello there, I can no longer add new fields.

    I can add a product field group but when I try to add a product field to it and click Add Field button, it does nothing. Also I am unable to view the conditions as clicking the little arrow next to conditions does nothing.

    I’m using Woo Commerce 3.2.4.

    Hope you can help,

    Thanks,

    Karen

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Saravana Kumar K

    (@mycholan)

    Could be a plugin conflict, try to disable all other plugins (except woocommerce) and try again. While doing that open the browser’s developer console and see if any JS error message is displayed (If there any please post it here).

    Thread Starter Conscious Crafties

    (@conscious-crafties)

    Hi Saravana,

    Sorry for delay in responding, I was waiting for my developer site to be built so I could test by deactivating all plug ins apart from WC Fields Factory and WooCommerce.

    With the recent update of WC Fields Factory I can now add Product Fields to groups (before disabling plug ins) – thank you! However, I am still unable to add conditions (before and after disabling all plug ins).

    Clicking the down arrow alongside Conditions does nothing so it doesn’t reveal the fields for me to add the conditions – maybe that is an Ajax thing? (I’m not a developer though so forgive me if I’ve got that wrong).

    Here’s the info from the Developer Console:
    load-scripts.php:9 JQMIGRATE: Migrate is installed, version 1.4.1
    wcff-admin.js:1797 Uncaught TypeError: $(…).sortable is not a function
    at HTMLDocument.<anonymous> (wcff-admin.js:1797)
    at i (load-scripts.php:2)
    at Object.fireWith [as resolveWith] (load-scripts.php:2)
    at Function.ready (load-scripts.php:2)
    at HTMLDocument.K (load-scripts.php:2)
    post-new.php Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    Many thanks for your help,

    Karen

    Thread Starter Conscious Crafties

    (@conscious-crafties)

    Hi Saravana,

    Just checking in to see if you’ve had chance to look at this yet?

    Many thanks,

    Karen

    Thread Starter Conscious Crafties

    (@conscious-crafties)

    Chasing this one up again – can anyone help please?

    Thread Starter Conscious Crafties

    (@conscious-crafties)

    I still can’t add conditions! Please Help!

    I have the exact same issue.

    I tried disabling plugins but nothing.

    I am using woocommerce 3.34

Viewing 6 replies - 1 through 6 (of 6 total)
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